QNB Egypt: Driving Financial Excellence and Inclusion in the Egyptian Market

QNB Egypt, one of the leading financial institutions in Egypt, has been a key player in the country’s banking sector since its establishment in April 1978. As a subsidiary of QNB Group—the largest financial institution in the Middle East and Africa—QNB Egypt leverages the strength and expertise of its parent group while maintaining a deep local presence.

The bank operates as a full-service financial institution, offering an extensive range of products and services across diversified business lines. It serves a broad spectrum of clients, including corporates, small and medium-sized enterprises (SMEs), professionals, individuals, and financial institutions. Over the years, QNB Egypt has established specialised subsidiaries to enhance its service offering: QNB Leasing, founded in 1997; QNB Life Insurance Company, established in 2003; and QNB Factoring Company, launched in 2012. These entities contribute to the bank’s robust positioning in Egypt’s financial services sector.

Today, QNB Egypt serves a client base exceeding 1.85 million, supported by a team of more than 7,600 banking professionals. Its expansive domestic footprint includes a network of 235 branches that cover all Egyptian governorates. The bank also operates an extensive network of over 940 ATMs and more than 40,000 point-of-sale (POS) terminals, ensuring seamless access to banking services nationwide. Complementing its physical network is a dedicated customer service call centre, operating 24 hours a day, seven days a week, providing clients with responsive and personalised support.

Beyond its banking activities, QNB Egypt is committed to corporate social responsibility (CSR), reflecting its belief in the interconnection between societal development and organisational success. In alignment with QNB Group’s core values, the bank actively supports charitable initiatives and community development projects, reinforcing its role as a socially responsible institution.

A Strong Player in Corporate Banking

QNB Egypt continues to consolidate its position as a trusted partner for corporate clients. The bank offers a wide range of dedicated services, including corporate banking, financial advisory, project financing, structured financing, trade finance, cash management, and foreign exchange solutions. Its competitive offering has allowed it to build lasting relationships with large domestic corporations, multinational subsidiaries, mid-cap enterprises, and SMEs. Through bespoke solutions and responsive service, QNB Egypt has reinforced its reputation as a reliable financial partner for businesses of all sizes.

Empowering SMEs through Specialised Solutions

On the SME front, QNB Egypt applies a tailored business model that includes dedicated business lines, specialised financing programmes, consulting services, and advisory support. This comprehensive approach has positioned QNB Egypt as a leader in SME financing. Notably, the bank was the first among its peers to achieve the Central Bank of Egypt’s (CBE) target of allocating 25% of its loan portfolio to SMEs, according to the CBE’s definition as of December 2021.

Leading Retail Banking Innovation

In retail banking, QNB Egypt has built on its pioneering legacy to deliver world-class services to individual clients. The bank employs a unique market segmentation strategy, ensuring that its products and solutions are tailored to meet the specific needs of each customer segment. QNB Egypt offers a comprehensive suite of innovative payment solutions and personalised services that enhance customer experience and promote financial inclusion.

Supporting Egypt’s Economic Development

With a focus on expanding financial services and promoting financial inclusion, QNB Egypt continues to play a critical role in supporting Egypt’s economic development. By leveraging its high-quality resources and expertise, the bank seeks to provide wider access to financial services, contributing to national efforts to foster economic growth and inclusivity.

In recognition of its achievements, QNB Egypt has earned significant accolades, winning 11 prestigious awards in 2024 from various reputable international financial institutions. These honours reflect the bank’s commitment to excellence, innovation, and leadership within Egypt’s financial sector.