The Strongest Link in Global Supply Chains: Swiss Firm on its Way to Sector Supremacy in discussion with Charles Vincent, CEO of Arviem

Founded in 2008 and headquartered in Baar, Switzerland, Arviem provides accurate and independent location- and condition-monitoring of cargo.

The firm collects data and uncovers supply chain blind spots by installing automated, IoT-enabled locating and sensing technology on multimodal containers. What are your hopes for the future of your business, and for the industry as a whole?

Charles Vincent: Our vision is multifaceted. At the core lies one ambition. Arviem pioneered IoT supply chain solutions; we now aim to become the global leader in the field.

Charles Vincent, CEO Arviem

CEO: Charles Vincent

We provide solutions through our IoT device-agnostic software platform. The year 2023 has been a sigificant one for us. We’ve made substantial progress in bringing our ambition to reality. In response to client needs, we set out to identify, select, and test new MaaS (monitoring-as-a-service), digital SaaS (software-as-a-service), and data and analytics solutions for container monitoring and cargo security.

We’ve recorded a threefold expansion of our MaaS portfolio. This is a strategic milestone, equipping Arviem with a more comprehensive range of solutions. An expanded portfolio plays a pivotal role in providing tailored solutions for our clients. The new MaaS offerings contribute to enhanced supply chain visibility, which has business and financial benefits for our clients.

This has given a boost to Arviem’s pipeline: it’s seven times larger than it was 17 months ago — and over 70 percent of it is comprised of the new MaaS solutions. Our ambition is unwavering. We aim to continue this trajectory of growth and innovation to meet the needs of an ever-evolving market. Our commitment to staying at the forefront ensures that Arviem is more than a solutions provider; it’s a committed partner in our clients’ success stories.

The sheer range of MaaS solutions reflects our dedication — and positions us to lead the way in shaping supply chain visibility.

What are the challenges your business faces?

Navigating the short- and long-term landscape presents challenges and opportunities for Arviem. The relentless pace of tech advancement, particularly in the IoT device-suppliers market, demands continuous adaptation. Arviem’s commitment to R&D, coupled with our culture of innovation, positions us well. We proactively anticipate future demands, ensuring that our technology remains cutting-edge.

Arviem is actively engaged in solving cargo quality issues via strategic partnerships with companies that specialise in cargo protection and packaging. This collaborative approach tackles problems and demonstrates our ability to provide tangible benefits.

Tell us more about enhanced data analytics and AI Integration…

Arviem recognises the transformative power of these technologies, and our strategic partnerships are aimed at harnessing them.

And Arviem’s sustainability initiatives?

Sustainability is integral to our vision. We understand the importance of ramping up environmental responsibility in global supply chains, and we’re committed to leading the charge. We develop and implement sustainable technologies, contributing to the industry-wide shift towards eco-friendly practices. We recognise that in the near future society and government will demand stricter, more data-based and transparent reporting on supply chain carbon footprints.

Arviem’s long-term challenge involves transforming real-time supply chain data into auditable ESG certifications. We’re contributing to a more environmentally conscious and responsible future, and we already surpass industry expectations for transparent reporting.

We’ve heard that data-ownership dynamics is another challenging factor…

A potential data-ownership conflict between transport companies and cargo owners is something we recognise. Arviem navigates this complex issue by fostering transparency and clear communication. We aim to ensure that data-ownership disputes don’t hinder the flow of information that’s so critical to supply chain visibility.

Arviem is well positioned to tackle the long-term challenge of maintaining operational resilience and strategic agility. As the global business landscape evolves, Arviem is proactively shaping the future. This involves a corporate culture that embraces change, and instils adaptability at all levels. Arviem leverages its challenges as opportunities. We don’t just confront issues; we look beyond them to the future.

What motivates and enthuses you?

The opportunity to drive positive change through innovation. Knowing that Arviem’s solutions contribute to enhanced global supply chain efficiency, reduced environmental impact, and improved sustainability fuels our mission to make a meaningful impact.

What are the key strengths of your team?

It’s a powerful blend of multicultural talent, representing 14 nationalities. That factor alone brings diverse perspectives to the table and fosters a dynamic and inclusive work environment.

It also provides valuable insights for navigating the complexities of global markets. Our commitment to customer-centricity is a guiding force, and each and every team member is dedicated to addressing customer needs. This philosophy permeates every aspect of our operations, allowing us to deliver tailored solutions across regions and industries.

Every team member is equally important to us. If any person fails to effectively perform their role, the entire team will be affected. Everyone has a role to play, and the commitment to excellence is a shared responsibility. This ethos, combined with our profound expertise in IoT solutions, is a cornerstone of our success.

The synergy of multicultural dynamics, customer-centricity, and IoT proficiency remains pivotal. Our expertise allows us to stay abreast, or ahead, of industry trends.

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