Customer Satisfaction

Back to homepage

Firmenich: Best Sustainable Family Company Switzerland 2018

Success tastes sweet, but sustainable success is what Firmenich craves and relishes. Firmenich, originally a fragrance company, expanded into the flavour business in 1938 when it created raspberry, strawberry and citrus substitutes. More synthetic flavours were created for processed and

Read More

eDreams ODIGEO: Best Online Travel Partner Global 2018

Deploying and showcasing the power of machine-based learning (MBL) technology, eDreams ODIGEO has managed to increase flight bookings by almost 50% last year, offering travellers a highly personalised experience based on a real-time predictive analysis of aggregated and anonymised data

Read More

Club Med: Best Leisure Experience Europe 2018

  Club Med is back. Returning to its roots as the creator of the all-inclusive vacation, Club Med has embarked on a major expansion drive, adding three to five resorts to its already bulging portfolio of nearly 70  holiday resorts

Read More

Image Nation Abu Dhabi: Outstanding Contribution to Regional Media UAE 2018

Founded in 2007, Image Nation Abu Dhabi has grown into the leading film and media production company of the Middle East. The company spearheads a new growth industry and, according to market watchers, is driving nothing less than a media

Read More

Eesti Energia: Best Energy-Saving App Baltics 2017

It would seem that the entire world is being “appified” – any human endeavour, curiosity, and chore may be distilled into an app. This is not an unwelcome development: apps add convenience to life and help users save both time

Read More

British Airways: Best Premium Travel Experience Global 2017

Unveiling a major investment drive to upgrade its long-haul business and premium economy class services, British Airways aims to reassert its transatlantic dominance and nibble away at the increasingly fierce competition. The changes will first be implemented on BA’s flagship

Read More

eDreams ODIGEO: Best Online Travel Partner Global 2016

One of Europe’s largest and most-recognisable e-businesses, eDreams ODIGEO manages a number of premier brands that set the pace of the buoyant online travel industry. The company’s portfolio comprises five brands – each a market leader in their geography –

Read More

Rolls-Royce: Best Luxury Heritage UK

Rolls-Royce is a brand synonymous with success; a British symbol of excellence and engineering offered only to the best of the best – from celebrities to CEOs. Designed to be distinguished, every Rolls-Royce is adorned with the famed hood ornament,

Read More

Park West Gallery: Best Independent Fine Art Auction House Global 2016

It’s all about the artists. Park West Gallery has helped more than two million customers around the world add to their collections of fine art. The firm represents some of today’s most celebrated artists such as Peter Max (79), a

Read More

EasyJet: Best Customer Satisfaction Budget Travel UK 2016

For a no-frills low-cost carrier, EasyJet offers travellers a surprising level of comfort. Contrary to some of its competitors, the airline maintains a courteous attitude towards its customers and refrains from assaulting travellers with a never-ending stream of public service

Read More