UnionBank of the Philippines: Best Universal Bank & Best Digital Customer Experience Philippines 2020

UnionBank of the Philippines is reaping the benefits of its digital focus and agile operations: retail banking profit doubled in 2019, resources hit a five-year high, and net income increased by 104 percent year-on-year. Listed on the Philippine Stock Exchange

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Umpqua Bank: Best Community Bank USA 2020

It’s the go-to bank with an app to fit – aptly and fittingly called ‘Go-To Banking.’ Oregon’s Umpqua Bank provides a highly personal banking experience for both consumers and businesses. The bank makes headlines, and differentiates itself, with a uniquely

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Jana Small Finance Bank: Best Inclusive Financial Service India 2020

Jana Small Finance Bank has been helping unbanked and underbanked Indians to prosper for over two decades, with inclusive financial services and social contributions. It began as a non-profit, the country’s first urban micro-credit institution. Jana was granted a small

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JPMorgan Chase: Best CSR Banking United States 2020

Global financial giant JPMorgan Chase boasts a 200-year history of integrity, commitment and innovation. The group has developed a multi-faceted CSR programme that demonstrates excellent corporate citizenship. It initiated a plan in early 2018 to deploy $1.75bn in worldwide philanthropic

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Banca Generali: Best ESG Private Banking Solutions Italy 2020

Sustainability is the core mission of Banca Generali, a commitment that is reflected throughout its business model. The private bank specialises in financial planning and customer asset protection. Since its launch in the early 2000s, Banca Generali has become a

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Banque Internationale Arabe de Tunisie: Best Bank Governance Tunisia 2020

Since its founding in 1976, Banque Internationale Arabe de Tunisie (BIAT) has made good governance a cornerstone of its operations. The bank continually updates its policies, and this year it has designated dedicated groups to provide oversight and recommendations on

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UniCredit: Best Social Impact Bank Europe 2020

UniCredit, a leading pan-European commercial bank is known by its slogan of “banking that matters”. This motto applies equally well to the needs and aspirations of accountholders as it does to UniCredit’s corporate strategy for sustainability, inclusion, and diversity. The

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Masthaven Bank: Best Customer-Centric Use of Financial Technology UK 2020

Digital advances have brought flexibility and customisation to banking. Masthaven Bank, founded in 2004, has harnessed those advances to deliver a suite of solutions marked by speed, convenience and security — without sacrificing the human connection and a personal touch.

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Evenord-Bank eG-KG: Best Sustainable Regional Bank Germany 2020

A committed, courageous, and contrarian cooperative society, Germany’s Evenord-Bank plots its own course with waypoints firmly anchored in ethical principles. Instead of embarking on a blind pursuit of institutional growth, the Nuremberg-based bank has kept its focus on serving the

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First Capital Bank Botswana Limited: Best Commercial Bank Growth Botswana 2020

First Capital Bank Botswana embarked on a transformational journey more than five years ago, fuelling growth aspirations by investing in people and technology. Its purpose-led strategy called for the implementation of a core banking system and a shake-up of their

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