Československá Obchodní Banka (ČSOB): Best Internet Bank Czech Republic 2018

The ubiquitous nature of the internet and mobile devices has created an opportunity for banks to transform their business model, moving away from the bricks-and-mortar staple of yesteryear to digital platforms and fintech services. Československá Obchodní Banka (ČSOB), a renowned heavyweight of the Czechia banking scene, delivers a triple-treat digital banking platform, allowing customers to access, monitor and manage their finances. Through this banking platform, customers can keep track of their accounts as well as investments, pension savings, mortgages, loans and credit card accounts. Local or international payments can be scheduled online at a lower cost than a physical visit to the nearest branch would incur. ČSOB’s Smart Banking brings the convenience of online transactions to mobile devices. Smart Banking allows customers to manage day-to-day transactions, from credit cards to insurance. They can also create QR codes, and even get directions to the nearest ATM. ČSOB’s Smart Key application presents a convenient means of payment, and users can log-on to online banking with a single-user PIN or fingerprint instead of an SMS numerical code. ČSOB strives to meet and exceed customers’ expectations by providing the security and access that they need. The CFI.co judging panel was unanimous in its decision to declare Československá Obchodní Banka as the Best Internet Bank Czech Republic 2018.

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