SegurCaixa Adeslas has demonstrated exceptional resilience and strategic focus in a year marked by global uncertainty and shifting economic dynamics. As Spain’s leading health insurance company, it reinforced its dominance with revenue from premiums reaching €5.29bn in 2024, a growth of 8.1 percent over the previous year. This robust performance was further bolstered by the integration of the IMQ Group and a solid contribution to the growth of the Mutua Madrileña Group. A key strength lies in the company’s leadership in the health insurance segment, where it commands more than 30 percent market share—greater than its two nearest competitors combined. SegurCaixa Adeslas has continued to innovate its offering with advanced digital tools such as AI-powered chatbots and telehealth platforms, while enhancing customer experience through streamlined claims processes and personalised health plans. Strategic product development under the MyBox brand has fuelled significant growth across multirisks, accident, and car insurance segments, consistently outperforming market trends. The company’s commitment to quality is evidenced by improved service guarantees and extensive access to healthcare professionals and facilities. Brand strength has also surged, with Adeslas achieving top-of-mind recognition in a competitive advertising environment. Under its 2024–2026 Strategic Plan, SegurCaixa Adeslas is leveraging data-driven insights to enhance core products and client engagement, while deepening its strategic partnership with CaixaBank. Its dedication to sustainable, profitable growth continues to set a benchmark within the Spanish insurance market. CFI.co Judging Panel congratulates SegurCaixa Adeslas on winning the 2025 award for Best Insurer (Spain).
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