Customer Satisfaction Archives

Customer Satisfaction

IDFC FIRST Bank: Most Customer Friendly Bank India 2026

IDFC FIRST Bank has built its identity around a simple but powerful belief: banking should always work in the customer’s favour. This philosophy is reflected not only in the bank’s service culture, but also in the way its products, processes,

XM.com: Best Customer Service Global 2026

XM.com’s designation as Best Customer Service Global 2026 recognises a culture built around accountability, responsiveness and consistent client advocacy across its worldwide operations. The company has invested heavily in multilingual support teams, advanced service platforms and continuous training, ensuring clients

Avon HMO: Best Health Insurance Plan Nigeria 2023

Avon is an exemplary HMO (health maintenance organisation) operating in Nigeria. The MD/CEO Adesimbo Ukiri described its task as ensuring that all Nigerians can access the necessary healthcare without the burden of financial worries. CFI.co says, “Bravo!” Avon HMO’s digital

Wesco International: Best Sustainable Supply Chain Strategy — USA 2023

Wesco, set up a century ago as the distribution arm of Westinghouse, split from its parent company in 1993, acquired several companies, and within six years was publicly traded. It acquired Anixter in 2020, benefitting from the latter’s strengths in

WEALINS: Best Wealth Insurance Solutions Europe 2023

WEALINS empowers clients by creating exclusive solutions to transfer their wealth. The company has been in operation over the past three decades, building a strong experience in the insurance industry. It specialises in life insurance and capitalisation solutions designed to

XM: Best Customer Support Global 2022

XM is a big online broker that favours fairness and real human interaction. The company is well-established, boasting 13 years’ experience in an industry where online brokers tend to come and go. XM encourages users to sign up for a

Neuhaus: Best Luxury Goods Customer Satisfaction Benelux 2020

Neuhaus began life as a pharmacy 1857, in the prestigious Queen’s Gallery of Brussels. Pharmacist and founder Jean Neuhaus hit on a cunning ruse to treat patients’ palates: he coated bitter medicines in sweet chocolate. It worked a treat; so

e-Channelling Plc: Best Healthcare ICT Services Provider Sri Lanka 2019

Founded in 2001, when the World Wide Web was first gaining momentum, Sri Lanka-based e-Channelling has become a specialist in leveraging the power of the Internet. It pioneered digitally enabled healthcare, beating the US and UK to the punch for

eDreams ODIGEO: Best Online Travel Partner Global 2019

Headquartered in balmy Barcelona, eDreams ODIGEO knows a thing or two about iconic travel destinations. The eDreams ODIGEO group is the World’s fifth-largest online travel company, encompassing five brands — Opodo, eDreams, Go Voyages, Travellink, and Liligo. The company was

The International Butler Academy: Best Private Butler Training Global 2018

When Robert Wennekes founded The International Butler Academy twenty years ago, he did so with vast experience and know-how of the industry. Having worked as a butler, personal assistant and executive manager to an American billionaire for six years, he

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About CFI.co Awards Programme

The CFI.co Awards Programme identifies individuals and organisations that contribute to the convergence of economies and add value for all stakeholders, wherever they are found. Reporting from frontlines of economic convergence, CFI.co realises that best practice is to be found throughout the world and the Awards Programme aims to identify and reward excellence wherever it is found in the hope to inspire others to further improve their own performance.

CFI.co has recognised excellence in its Awards Programme since 2012. Nominations are open and accepted year-round. Announcements already published remain at their addresses, free and permanently.

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