CIBC FirstCaribbean International Bank: Best Internet Banking Services Caribbean 2015


At the forefront of Internet banking in the Caribbean, CIBC FirstCaribbean International Bank has invested significant resources in the development of a state-of-the-art Internet platform that offers a best-in-class customer experience while increasing both the speed and security of transactional processes. Headquartered in Barbados, CIBC FirstCaribbean maintains a branch network spanning seventeen Caribbean countries offering full retail banking services to both residents and non-residents alike.

CIBC FirstCaribbean International Bank is listed on the Barbados Stock Exchange with cross-listings on the stock exchanges of Jamaica, Trinidad & Tobago, and the Bahamas in addition to the East Caribbean Securities Exchange.

In 2006, CIBC (Canadian Imperial Bank of Commerce) upped its stake in the Pan-Caribbean bank to 91.4% after Barclay’s Bank exercised its option to exit the joint venture. Subsequently, the Canadian bank scooped up most of the remaining shares from smaller investors.

CIBC is no stranger to the Caribbean. The bank opened its first branch in Jamaica 85 years ago and treats the region as an extension of its home market. CIBC is the fifth largest bank in Canada by deposits and also maintains a prominent presence in the United States, Asia, and the United Kingdom. Bloomberg Markets rates CIBC as the strongest bank in North America and the third most solid worldwide.

CIBC FirstCaribbean is an active participant in the development of the region and supports hundreds of community initiatives and programmes throughout the Caribbean Basin. As the largest bank in the English-speaking part of the Caribbean, CIBC FirstCaribbean takes its corporate social responsibility seriously and has developed a number of projects that aim to insert the bank ever deeper into the local society.

The judging panel applauds CIBC First Caribbean’s unswerving dedication to customer satisfaction. The judges recognises the bank’s successful efforts to offer its clients easy and convenient access to world class products and services, continuously adjusted and fine-tuned to best serve the local markets in which it operates. Pursuing inclusiveness and sensitive to local requirements and needs, CIBC FirstCaribbean International Bank is the undisputed winner of the 2015 Best Internet Banking Services Caribbean Award.