Rokel Commercial Bank: Best Bank Governance Sierra Leone 2020


Rokel Commercial Bank serves as the principal gateway to finance and business in Sierra Leone. It creates opportunities not only for its stakeholders, but for the nation as well. Rokel’s corporate mission has become even more relevant as the country’s economy suffers the devastating effects of the Corona Pandemic. A testament to its institutional strength and resilience, the bank has deftly navigated these choppy waters, keeping its nationwide branch network up and running whilst fully meeting the operational targets set before the healthcare emergency erupted. By doggedly standing by its customers, Rokel has earned the appreciation of the nation and improved its already sizeable market share. Customer acquisition surpassed expectations by a considerable margin. The results may be ascribed to the bank’s solid governance structure. Rokel Commercial Bank offers accountholders a comprehensive suite of modern banking products through various distribution channels, including a state-of-the-art device independent mobile platform. To extend its reach, the bank maintains a network of correspondents that covers the world’s main financial centres and allows customers easy access to cross-border financial services. The judging panel appreciates Rokel’s drive to further develop Sierra Leone’s budding financial services industry through innovation and dedication to operational excellence and client satisfaction. The bank has raised the bar considerably and, by so doing, provides a welcome competitive edge to the sector. The judges are pleased to offer Rokel Commercial Bank the 2020 Best Bank Governance Sierra Leone Award.