{"id":8382,"date":"2020-10-21T15:51:36","date_gmt":"2020-10-21T14:51:36","guid":{"rendered":"https:\/\/cfi.co\/awards\/?p=8382"},"modified":"2020-10-21T15:51:59","modified_gmt":"2020-10-21T14:51:59","slug":"jana-small-finance-bank-best-inclusive-financial-service-india-2020","status":"publish","type":"post","link":"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/","title":{"rendered":"Jana Small Finance Bank: Best Inclusive Financial Service India 2020"},"content":{"rendered":"<div><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-6027\" src=\"https:\/\/cfi.co\/awards\/wp-content\/uploads\/2018\/09\/Jana.png\" alt=\"Jana Small Finance Bank\" width=\"349\" height=\"56\" srcset=\"https:\/\/cfi.co\/awards\/wp-content\/uploads\/2018\/09\/Jana.png 349w, https:\/\/cfi.co\/awards\/wp-content\/uploads\/2018\/09\/Jana-300x48.png 300w\" sizes=\"auto, (max-width: 349px) 100vw, 349px\" \/><\/div>\n<div style=\"text-align: justify;\">Jana Small Finance Bank has been helping unbanked and underbanked Indians to prosper for over two decades, with inclusive financial services and social contributions. It began as a non-profit, the country\u2019s first urban micro-credit institution. Jana was granted a small finance banking license in 2017, and started its commercial operations in March 2018 and since then has made rapid progress introducing various products and services that truly values the hard earned money of its customers.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">Pandemic notwithstanding, the bank is profitable and growing. The bank branch network has gone from 90 to 500 branches in 22 states and Union Territories of India and currently has over 40 lakh customers and 1500+ employees.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">Onboarding of customers has been simplified with Video KYC procedures that save time and make client safety a top priority. To achieve customer centricity, ease of communication to customers and turnaround experience, the bank has implemented many initiatives on technology, process and products front viz complete digital sourcing, robotics in loan underwriting, digital tab based collections, UPI QR code based collection etc.<\/div>\n<div style=\"text-align: justify;\"><\/div>\n<div style=\"text-align: justify;\">Jana Small Finance Bank has earned a reputation as a driver of financial inclusion, and made great strides in extending its services to unbanked and underserved populations \u2013 nearly half of its outlets are in semi-urban and rural areas. The bank offers a digital propositions perfectly attuned to its client base, with a range of account options and services for individual and business clients. Jana\u2019s mobile app brings banking to the palm of the hand making the banking services accessible to its clients \u201canytime, anywhere\u201d. The CFI.co judging panel commends the bank on its upward trajectory, and declares Jana Small Finance Bank a programme winner with the 2020 award for best Inclusive Financial Service (India).<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Jana Small Finance Bank has been helping unbanked and underbanked Indians to prosper for over two decades, with inclusive financial services and social contributions. It began as a non-profit, the<\/p>\n","protected":false},"author":1,"featured_media":6028,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[3,10,41,11,53],"tags":[72],"class_list":["post-8382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-asia-pacific","category-banking","category-community-engagement","category-finance","category-front","tag-india"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.6 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Jana Small Finance Bank: Best Inclusive Financial Service India 2020 - CFI.co<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Jana Small Finance Bank: Best Inclusive Financial Service India 2020\" \/>\n<meta property=\"og:description\" content=\"Jana Small Finance Bank has been helping unbanked and underbanked Indians to prosper for over two decades, with inclusive financial services and social contributions. It began as a non-profit, the\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\" \/>\n<meta property=\"og:site_name\" content=\"CFI.co\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CapitalFinanceInternational\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-21T14:51:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-10-21T14:51:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cfi.co\/awards\/wp-content\/uploads\/2018\/09\/JanaThumb.png\" \/>\n\t<meta property=\"og:image:width\" content=\"349\" \/>\n\t<meta property=\"og:image:height\" content=\"218\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"marten\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CFIMagazine\" \/>\n<meta name=\"twitter:site\" content=\"@CFIMagazine\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"marten\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\"},\"author\":{\"name\":\"marten\",\"@id\":\"https:\/\/cfi.co\/awards\/#\/schema\/person\/e3ad9b01223c3a8168d49fc9b884a909\"},\"headline\":\"Jana Small Finance Bank: Best Inclusive Financial Service India 2020\",\"datePublished\":\"2020-10-21T14:51:36+00:00\",\"dateModified\":\"2020-10-21T14:51:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\"},\"wordCount\":292,\"image\":{\"@id\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/cfi.co\/awards\/wp-content\/uploads\/2018\/09\/JanaThumb.png\",\"keywords\":[\"India\"],\"articleSection\":[\"Asia Pacific\",\"Banking\",\"Community Engagement\",\"Finance\",\"FRONT\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\",\"url\":\"https:\/\/cfi.co\/awards\/asia-pacific\/2020\/jana-small-finance-bank-best-inclusive-financial-service-india-2020\/\",\"name\":\"Jana Small Finance Bank: Best Inclusive Financial Service India 2020 - 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