XMTrading has emerged as a leader in the forex industry, earning a reputation for exceptional customer service, with a dedicated Customer Experience team of over 70 professionals who provide superb support to clients. The company provides support through a wide range of modern media channels, including live chat, and email. This support is localised to the needs of each country, as reflected by the multiple languages offered on their website (including Thai, Vietnamese,Japanese and South Korean).. The company doesn’t just solve problems; it also offers weekly educational webinars that provide valuable trading insights and a help center with over 300 frequently asked questions. XMTrading is dedicated to modernising its systems and improving turnaround times, with a commitment to providing the same level of service to every client, regardless of their background or experience. Their staff undergoes extensive training, ranging from three to six months — a unique practice in the industry. The company’s ethos is centred around helping clients rather than viewing them as mere revenue sources, a mindset that has led to a formidable and truly impressive presence in the forex market.. It also supports various base currencies and allows traders to have accounts in Japanese yen. There is a no-deposit bonus for new Asian customers and a minimum deposit of just $5. Clients have the security of working with a highly regulated broker. XMTrading deservedly wins the 2024 award Best Forex Broker (Asia).
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