Europe

SegurCaixa Adeslas: Best Insurer Spain 2023

SegurCaixa Adeslas is Spain’s leading health insurance provider. It claims 30 percent of the national health insurance market — higher than the combined market share of its two closest competitors. It also ranks first on accident insurance and second among commerce and home insurers. In 2022, the company earned €4.4bn from premium revenues. Consolidated after-tax profits have risen at a compound annual growth of 13.7 percent since 2011. SegurCaixa Adeslas credits the boost to a strategy focused on profitable growth, which has enabled double the turnover and fourfold the financial results over the past 11 years. The company also distinguishes itself in terms of digital transformation and patient proximity. SegurCaixa Adeslas has incorporated virtual functions to provide greater convenience and faster care, including video appointments and digitised prescription procedures. SegurCaixa Adeslas clients have access to a network of 217 hospitals and more than 48,000 health professionals and 1,360 authorised medical centres. The company runs 25 proprietary medical centres and serves almost six million insured parties. SegurCaixa Adeslas has developed a digital health and wellbeing platform that encourages preventative practices and provides assistance with maternity and breastfeeding issues. It also launched a tri-annual product designed for SMEs, which promises no increase in premiums over a three-year period. In October 2022, SegurCaixa Adeslas became the first Spanish insurer to earn the AENOR certification in tax compliance. The CFI.co judging panel presents repeat programme winner SegurCaixa Adeslas with the 2023 award for Best Insurer (Spain).

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