SegurCaixa Adeslas: Best Insurance Spain 2020

SegurCaixa Adeslas is the non-life insurance company with the best track record in Spain in recent years, thanks to a strategy focused on profitable growth. It is the country’s leading Health insurance company, forming part of the Mutua Madrileña Group, and CaixaBank is one of its shareholders. It also ranks #1 for Accident insurance and #2 for Household insurance. Motor, Death and Liability insurance are also among its main lines of business. The company’s greatest strength is its sales network, backed by both CaixaBank’s banking channel and the traditional insurance channels.

SegurCaixa Adeslas is the company preferred by businesses for their employees’ healthcare. Its market share in this segment is 42.8%, confirming Health insurance as the most highly valued company benefit by the workers and one of the best means of achieving customer loyalty. More than 60% of the companies in the Ibex 35, Spain’s benchmark stock market reference index, have an employee Health insurance policy with SegurCaixa Adeslas.

Committed to providing a high-value personalised service for policyholders, the company is developing an ambitious technology transformation plan to offer increasingly agile, accessible services. One of its most prominent initiatives is Adeslas Health and Wellbeing, a digital platform that helps its customers look after their health and increases their involvement in prevention and improving their quality of life.

With over 5.6 million health and dental policyholders, it has 1,240 of its own and chartered medical centres and contracts with 216 private hospitals. Adeslas’ list of medical professionals is the longest in Spain, with more than 43,000. It also ranks very highly (with over 50% of the market share) for dental care, for which it also has a network of 194 of its own clinics.

The CFI.co judging panel declares SegurCaixa Adeslas as winner of the 2020 award for Best Insurer (Spain).