ICICI Bank is one of the leading Indian multinational banking and financial services institution with a presence in 15 countries. Since 2003, the UK operation has evolved into a full-service commercial bank for retail, SME and corporate customers. The bank caters to clients through a physical branch network (seven in the UK and one in Germany) as well as digital channels for mobile and internet banking. It’s one of few UK banks that can open a digital current account within minutes and the only one allowing individuals to open and activate a UK bank account from India. The bank’s digital enhancements have enabled instant remittances to India at very competitive rates. Indian and British passport holders can open a range of personal banking accounts (current, savings and deposit) through the Mobile app, whether they are in the UK or India. It also serves Non-Resident Indians based in the UK by facilitating opening and servicing NRE/NRO account in India, home loans and property management services in India. ICICI Bank UK helps businesses streamline operations with numerous banking services, from forex conversion to bill collection and working capital finance. It also offers financing for commercial real estate and investment products, including Indian corporate bonds and India-dedicated funds. The upward trajectory of the bank’s presence has made it a preferred partner for financial services among the Indian diaspora. The CFI.co judging panel presents ICICI Bank UK — a repeat programme winner — with the 2023 award for Best International Digital Banking (UK).
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