Jana Small Finance Bank: Best Inclusive Financial Service India 2020

Jana Small Finance Bank has been helping unbanked and underbanked Indians to prosper for over two decades, with inclusive financial services and social contributions. It began as a non-profit, the country’s first urban micro-credit institution. Jana was granted a small finance banking license in 2017, and started its commercial operations in March 2018 and since then has made rapid progress introducing various products and services that truly values the hard earned money of its customers.
Pandemic notwithstanding, the bank is profitable and growing. The bank branch network has gone from 90 to 500 branches in 22 states and Union Territories of India and currently has over 40 lakh customers and 1500+ employees.
Onboarding of customers has been simplified with Video KYC procedures that save time and make client safety a top priority. To achieve customer centricity, ease of communication to customers and turnaround experience, the bank has implemented many initiatives on technology, process and products front viz complete digital sourcing, robotics in loan underwriting, digital tab based collections, UPI QR code based collection etc.
Jana Small Finance Bank has earned a reputation as a driver of financial inclusion, and made great strides in extending its services to unbanked and underserved populations – nearly half of its outlets are in semi-urban and rural areas. The bank offers a digital propositions perfectly attuned to its client base, with a range of account options and services for individual and business clients. Jana’s mobile app brings banking to the palm of the hand making the banking services accessible to its clients “anytime, anywhere”. The CFI.co judging panel commends the bank on its upward trajectory, and declares Jana Small Finance Bank a programme winner with the 2020 award for best Inclusive Financial Service (India).
marten

Recent Posts

SegurCaixa Adeslas: Best Insurer Spain 2024

SegurCaixa Adeslas, a pre-eminent Spanish health insurance company, has demonstrated a formidable and truly impressive…

2 weeks ago

Banco BPI: Excellence in Sustainable Banking Initiative Portugal 2024

Banco BPI's dedication to sustainability is a beacon of proactive environmental and social responsibility. Beyond…

3 weeks ago

BSE Ltd: Champions of Capital Market Innovation and Efficiency Asia 2024

BSE Ltd, formerly known as the Bombay Stock Exchange, is a crucial player in India’s…

4 weeks ago

TMT Investments Plc: Visionary Leaders in Global Tech Venture Capital Europe 2024

TMT Investments Plc, publicly quoted on the AIM market of the London Stock Exchange since…

4 weeks ago

BNP Paribas Fortis: Outstanding Contribution to SME Financing Benelux 2024

BNP Paribas Fortis is a key player in the Belgian banking sector with a rich…

4 weeks ago

BAWAG Group AG: Best Banking Group Governance DACH 2024

BAWAG Group has reported 2023 net profit of 683 million euros, a ROTCE of 25…

4 weeks ago