CIMB Bank Philippines (PH) has been in operation for less than two years, but has already brought more than 2.3m customers on-board. All signs point to the bank reaching halfway to its target of five million in the near future. Customers have been flocking to CIMB for the convenience of its all-digital, mobile-first banking platform. It expands on a product line of savings accounts and loans by incorporating growth partners and enablers into its digital platform. Customers can digitally make cash deposits all through the CIMB Bank PH App or choose to physically cash-in by visiting over 8,000 partner outlets. The app allows customers to pay bills, make transfers, top-up mobile phones, manage debit cards and request cash withdrawals. CIMB Bank PH has the lean and agile nature of a digital bank, and savings in operational costs are passed on to customers in the form of best-in-market interest rates and zero fees on transactions, transfers or withdrawals. As the newest member of the CIMB Group, a leading ASEAN banking group with a presence in 16 global markets, CIMB Bank PH has proven itself a powerhouse of financial inclusion and digitalisation. The bank’s robust security measures — a one-device-per-account policy, biometric log-in and mobile PIN transaction validation — helped CIMB Bank PH to take the 2020 CFI.co award for Best Digital Banking Solutions (Philippines).
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