Wing (Cambodia) Limited Specialised Bank: Best Social Impact Bank Cambodia 2019

Cambodia’s Wing Specialised Bank is challenging the notion that cash is king by putting the power of digital banking in the hands of the people, including — and specifically targeting — the lower levels of the socio-economic pyramid. Wing dominates Cambodia’s mobile money and electronic payment services, with more than 6,000 Wing Cash Xpress outlets nationwide and 30,000 local and global partnerships with companies including Mastercard, Western Union, and MoneyGram. Wing’s payment system is fortified by companies large and small using its payroll and disbursement services. Wing aims to provide all Cambodians with mobile financial services, and to contribute to the sustainable progress of the nation and its people. That drive begins in-house with Wing’s established work culture, where career aspirations are nurtured and hard work is rewarded. With national wages averaging just $180 per month, Wing agents earn upwards of $600 — and the bank has hired 1,500 new agents since 2018. Mobile money transactions increased from $60m in 2018 to $100m in 2019, and the Wing Wallet app now has more than 1.5m users. Wings facilitates transport throughout Cambodia, providing a tap-and-pay option for bus travel and even participating in the “tuk-tuk” taxi market. Of the country’s 20,000 tuk-tuk drivers, 90 percent have signed up for the system, and process up to 5,000 transactions daily. Wing also operates automatic payroll services for around 240,000 workers, and partners with the Ministry of Health to provide financial assistance for pregnant women. For the second consecutive year, the CFI.co judging panel declares Wing as a winner: Wing Limited Specialised Bank wins the 2019 award for Best Social Impact Bank (Cambodia).