SMIT Moroccan Agency for Tourism Development: Best Tourism Investment Promotion Team North Africa 2023

[caption id="attachment_12159" align="alignleft" width="300"] CEO Imad Barrakad[/caption]

The Moroccan Agency for Tourism Development (SMIT) counts its people among its most valued resources. The agency has established a work culture where talents are nurtured and human potential maximised. SMIT has a multidisciplinary team with backgrounds in engineering, architecture, communications and financial markets. The investment promotion team provides high-touch, concierge-style support for private and public investors. It offers detailed analyses concerning a project’s feasibility, development and profitability. SMIT shares insights and information to help investors better understand Morocco’s tourism industry and make the most of its competitive positioning. Tourism accounts for 7.1 percent of the country's GDP — and SMIT is striving to attract more visitors and investors. It capitalises on a network of international partners to position Morocco as a prime destination for tourism investment and development. It helps SMEs and entrepreneurs connect with the funding to finance tourism projects and helps investors find promising projects to back. SMIT is headquartered in Rabat with additional offices in Tangier and Agadir. The agency encourages continuous learning among its workforce and organises training courses for new recruits and ongoing skills development. SMIT hopes to stimulate professional growth throughout the workforce via a mobility programme offering dynamic career development prospects and a dedicated manager to guide employees’ journey. The agency is governed by a value system rooted in transparency, teamwork, innovation and excellence. The CFI.co jury announces SMIT as the 2023 award winner for Best Tourism Investment Promotion Team (North Africa).


SMIT Moroccan Agency for Tourism Development: Excellence in Tourism Development Africa 2023

[caption id="attachment_12159" align="alignleft" width="300"] CEO Imad Barrakad[/caption]

Since its launch in 2007, the Moroccan Agency for Tourism Development (SMIT) has promoted the country as an ideal destination for tourism and investments. SMIT takes an engineering approach to tourism development, combining multiple disciplines to solve problems, improve systems and boost productivity throughout the sector. It provides investors and decision-makers with information and assistance to develop tourism projects via public arrangements, private schemes or public-private partnerships. In recent news, the agency signed a partnership agreement with the UN’s World Tourism Organisation (UNWTO) to promote investment and digitalisation in Morocco’s tourism sector. At the 117th UNWTO Executive Council, SMIT celebrated the Marrakesh Call to Action programme to accelerate the digital transformation of tourism SMEs while supporting the sector’s sustainable and resilient recovery. Morocco was selected as a pilot country for the UNWTO’s Digital Futures programme and a nation-wide start-up competition was introduced. SMIT encourages SMEs and entrepreneurs to develop innovative, inclusive and future-forward ideas. The agency recognises SMEs as the backbone of the national economy and the spearhead of the tourism industry. It estimates SMEs to comprise 95 percent of the Moroccan economy and 80 percent of all tourism businesses. SMIT has established a digital platform enabling SMEs to network and cocreate efficient ecosystems at the local level. It collaborates with foreign investors and state agencies to facilitate funding for tourism development. The CFI.co judging panel announces SMIT as the 2023 award winner for Excellence in Tourism Development (Africa).


Calculo Evolution Fund, Calculo Capital: Best AI Commodity Trading Strategy Europe 2023

Calculo Capital has a trade mark — diversify, prosper, evolve — that exemplifies its origin story and future-forward vision. In 2011, the commodity research and software company, founded by CEO Philip Carlsson, set out to create a specialised trading platform for commodities. After developing a commodities trading engine and management tool, the company registered with the Danish FSA as a manager of alternative investment funds. Within two years, it had launched the Calculo Evolution Fund, which relies on an inhouse trading platform and systematic trading strategy powered by algorithms, machine learning and automated processes. Calculo Capital promotes commodities as a crucial element of a well-diversified investment portfolio. Commodities offer protection against cyclic corrections, as they’re non-correlated towards traditional investments such as stocks, bonds and real estate. Calculo’s trend-following commodity fund removes the err of human emotion from the investment process by establishing rules for calculating and filtering trading signals. Calculo Capital sets the parameters that drive the algorithms and automation of the fund’s signal selection, risk management and trade execution. The fund seeks to capitalise on fluctuating prices of underlying commodities in the futures market by harnessing AI to optimise exits and adjust exposure according to historic observations. Calculo Capital is evolving by intelligent design, learning from past experiences to shape the fund methodology in step with market trends. Carlsson fields a strong team. The CFI.co judging panel congratulates Calculo Evolution Fund, Calculo Capital on claiming the 2023 award for Best AI Commodity Trading Strategy (Europe).

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Societe Generale Moçambique: Best Banking Team Moçambique 2023

In 2015, France’s Societe Generale inked an agreement acquiring a stake in Mauritius Commercial Bank Mozambique and went on to establish Societe Generale Moçambique. This move reinforced the notion that large African companies and multinationals present in the continent had increasingly sophisticated banking needs and often required the expertise of more mature economies. Our winner is now the leading commercial bank in the country and has a keen and successful focus on retail, corporate and investment banking. It has a substantial network of branches and boasts excellent online and mobile banking services. According to the CFI.co judging panel, “Societe Generale Moçambique has supported the growth of the national economy as an important partner to government and the nation’s businesses. Its financial performance is good and customer service here is exemplary. The Bank is to be congratulated on assembling a very strong and loyal team of skilled professionals that has a deep and comprehensive understanding of the market”. The team has worked diligently on a new business plan which is taking Societe Generale Moçambique to another level.  The Bank is a devoted corporate citizen and has done much to help its host communities, notably offering support to young children. CEO Ridha Tekaia insists that the Bank wants to be part of the solutions for communities by helping those who need it most. The panel congratulates the Societe Generale Moçambique team and, without hesitation, confirms the 2023 award Best Banking Team (Moçambique).


Tunis International Bank (TIB): Best Banking Governance Tunisia 2023

Tunis International Bank is a private commercial bank established in 1982 as the first banking corporation in Tunisia licenced to deal primarily with non-residents. TIB main shareholder is Burgan Bank Kuwait a subsidiary of the Kuwait Projects Company (Holding); one of the largest holding companies in the MENA region.

A repeat winner with CFI.co, TIB has been well recognised by other esteemed organizations too.

Tunis International Bank has a strong reputation as a local provider of products and services for corporates, financial institutions, governments and individuals both in Tunisia and abroad.

Tunis International Bank is committed to the highest standards of corporate governance and recognizes that good governance is pivotal in helping the business to deliver its strategies whilst meeting its obligations towards shareholders and other stakeholders. The adopted corporate governance ensures the responsible, value-driven management and control of the bank. The panel notes that TIB tends to go well beyond basic governance requirements. According to the judges, “TIB recognises that good governance is critical to its business success and fulfilment of obligations to stakeholders.” TIB appreciates that best practice and transparent management are fundamental requirements of the Bank. CFI is pleased to announce Tunis International Bank the 2023 winner of our award Best Banking Governance (Tunisia).


InvesTT: Best Direct Investment Promotion Team – The Caribbean 2023

This endorsement from Garth Baptiste of Unicomer has pride of place on the InvestTT homepage. (TT stands for Trinidad & Tobago): “I’ve never met a more dedicated, professional, knowledgeable staff in facilitating investment. InvesTT is like a school-crossing guard at rush hour – they hold your hand... they ask you what you haven’t thought about. I don’t think there’s any question I haven’t asked the team.” Trinidad and Tobago, with a very low electricity rate, is located below the hurricane belt, just over three hours by air from Miami, has an English-speaking population of 1.4 million, and a GDP of US$30.5B. Temperatures rarely fall below 21 degrees Centigrade during the European winter. As Baptiste intimates, potential investors will find sunny smiles, professional expertise, and local knowledge leading to smooth startups and beyond. Quarterly investor satisfaction surveys averaged 92 percent positive over the past two years. InvesTT is differentiating itself from others by focusing on key non-energy sectors including manufacturing, logistics, outsourcing, the hospitality industry, and agroprocessing. The national investment promotion agency is tasked by government to attract non-Energy FDI to help diversify the economy. Business costs are low, and this destination has good access to global markets. Government incentives are generous, and Trinidad and Tobago has an open investment climate. Aside from the praise of Garth Baptiste, the judges know of many investor success stories attributable to InvesTT, and confirm the 2023 award Best Direct Investment Promotion Team The Caribbean.


eFactor Network: Best Digital Supply Chain Finance Platform LATAM 2023

Business hardly needs to be reminded of the problems that can result from supply chain delays and working capital problems. The CFI judging panel applauds Mexico’s eFactor platform which can significantly improve information sharing and transparency as regards payment and invoicing flows. eFactor helps supply chains to become more efficient and cash flow concerns to ease. Its roster of 35 domestic and international funders (as well as its own solution eFactor Diez) can get things looking brighter for clients. And fast. Set up in 2009, thousands of companies (many of the largest) are now making use of eFactor services and are glad to be doing so. Aside from superb customer focus at eFactor, the secret sauce is inspired use of cutting-edge technology. The panel terms eFactor as a leader in unlocking cash flow, noting that the company provides clients with access to multiple currencies and countries. Cash can be accessed as quickly as within 24 hours. eFactor has made $5bn available to grateful businesses over the past decade. eFactor, an industry leader in Mexico, looks for long term client relationships. The panels comments that, “this company, with its exceptionally well-thought-out platform, forward-thinking approach, and dedicated professional team, is likely to be very successful in retaining business.” The judges consider eFactor an exemplary provider of factoring, trade finance, and supply chain finance, and the worthy winner of our 2023 award Best Digital Supply Chain Finance Platform (LATAM).


Wesco International: Best Sustainable Supply Chain Strategy — USA 2023

Wesco, set up a century ago as the distribution arm of Westinghouse, split from its parent company in 1993, acquired several companies, and within six years was publicly traded. It acquired Anixter in 2020, benefitting from the latter’s strengths in data communications, security and utility markets. Wesco has a powerful customer-centric approach to business that has resulted in record-setting 2022 sales of $21.4 billion. This Fortune 500 company provides innovative services in over 50 countries, offering a local presence with the added benefits of a global network. Wesco technologies and solutions reduce costs and improve performance, allowing customers to optimise inventory levels with lower labour, materials, and operational expenses. This exemplary supply chain solutions provider draws on its vast supply chain data to create transformative solutions for better business. These include significantly reducing customer greenhouse gas emissions and improving efficiency via automation and digital methods. Wesco is nicely on track to achieve its own 2030 sustainability goals, is already there in terms of incident rate, close to its landfill waste intensity target, and is working hard to reach safety training targets and further reduction of greenhouse gas emissions. Wesco International is named 2023 winner of the award Best Sustainable Supply Chain Strategy (USA).


H-FARM: Pioneer in Digital Transformation Europe 2023

H-FARM (the “H” stands for human) recognises that many teaching methods still used in contemporary education, which were fine as a response to the First Industrial Revolution, are in dire need of a fix. We are witnessing a workplace shift towards more digital and tech-based activity. Education must adapt to help children who will be taking up jobs that do not presently exist. Interactive methods that promote critical thinking are required. Passive learning is passé, and a World Economic Forum report suggests that global GDP could rocket by preparing learners for future needs. H-FARM started investing in startups and new initiatives in 2005, and a hub for digital transformation followed. This represents a new educational business, to explore new knowledge, and a training ground for future leaders (from early years to post-graduate level). H-FARM is investing in the likely scenarios of tomorrow rather than making do with what we have today. H-FARM International School encourages young people to be internationally minded (rather than simply expatriate), and confident, creative and collaborative. Study locations are in Venice, Vicenza and Rosà. H-FARM College offers an academic pathway that goes way beyond the classic classroom. University and post-university courses are available, as are executive programmes. H-FARM Labs&Camps make learning more fun for children and teenagers. BigSchools offer vocational training in coding, cybersecurity and several fields of digital arts. With 3,000 students now enrolled, H-FARM’s goal is to create startups that have good social impact (that “h”). The 2023 award for Pioneer in Digital Transformation (Europe) goes to H-FARM and is well deserved.


Emad Shahin: Best Investment Director 2023

[caption id="attachment_12212" align="aligncenter" width="744"] Emad Shahin[/caption]

An excellent investment director requires a wide array of skills — and Emad Shahin at Ethra Invest has proven up to muster. The investment director pulls from a 20-year career in banking and wealth management to navigate the complexities of a financial landscape that’s constantly changing. Shahin began his professional journey as a banker in Egypt and gained extensive international experience in investment management posts across the Middle East as well as Canada. He was appointed as the investment director of Ethra Invest, a leading Dubai-based investment and private equity firm, in January 2023. Shahin has a track record of consistently delivering above-market returns for clients and stakeholders. He combines financial acumen with meticulous due diligence to develop forward-thinking investment strategies that tend to beat the benchmarks. This has earned the trust and confidence of institutional and individual investors alike. Shahin takes a holistic and hands-on approach to fund management, applying rigorous market analysis to identify value-driven opportunities and develop effective risk mitigation strategies. He stays at the forefront of industry trends, leveraging innovative financial instruments to optimise portfolio performance and ensure compliance at every level. The investment director has fostered a culture of excellence within the teams he’s led and contributed significantly to the overall success of the firms he’s joined. Shahin’s prowess has positioned his funds as leaders in the competitive landscape of private equity — leading the CFI.co judging panel to declare Emad Shahin as the 2023 award winner for Best Investment Director.


Ethra Invest: Best Private Equity Fund Investment Solutions 2023

Ethra Invest strives to exceed expectations by delivering superior returns for investors and creating lasting value for stakeholders. The Dubai-based firm designs customised solutions to help individual and institutional investors generate and preserve wealth. The firm stays aligned with client interests, whether high-net-worth individuals or institutional investors like pension funds and endowments. Ethra Invest prioritises strong relationships, sustainable growth and positive impacts. It’s an active asset manager with a conservative investment approach. Ethra Invest is guided by a value system rooted in excellence, integrity, transparency and innovation. It specialises in non-traditional investment solutions, conducting extensive due diligence and market analysis to achieve client objectives with creativity and confidence. Ethra Invest gives clients access to a curated selection of private equity funds managed by an experienced internal team and reputable external partners. Supplementary services at Ethra Invest extend to brokerage as well as advisory on local and international capital markets. At the start of the year, the firm highlighted maritime shipping as a promising investment sector with high capacity for profitability and risk control. It intends to focus investments on maritime transportation of dry goods, a sector which plays a vital role in commodities trading and has seen sustained growth in recent years. The CFI.co judging panel looks to the firm’s track record of successful investments as a positive indication of its potential growth trajectory. The jury announces Ethra Invest as the 2023 award winner for Best Private Equity Fund Investment Solutions.


Avon HMO: Best Health Insurance Plan Nigeria 2023

[caption id="attachment_12220" align="aligncenter" width="731"] MD/CEO: Adesimbo Ukiri[/caption]

Avon is an exemplary HMO (health maintenance organisation) operating in Nigeria. The MD/CEO Adesimbo Ukiri described its task as ensuring that all Nigerians can access the necessary healthcare without the burden of financial worries. CFI.co says, "Bravo!”

Avon HMO’s digital transformation started in 2015 with an upgrade of its contact centre infrastructure. In 2016 Avon became the first HMO in Nigeria to offer health plans to the masses and allow online purchases. By 2019 the awards started flowing in. These included one characterizing Avon HMO as a company to inspire Africa, but according to our panel that should read “for inspiring the world”. Also, Avon HMO has smartly expanded its plans portfolio and opened more offices. The panel says, "Keep them rolling!”

Ukiri was named CEO when Avon HMO's licence was granted in 2012. She selected her team and decided the way forward. She got it right. Her first pillar is "people and culture”. The CEO wants the workplace to be peaceful, joyful, and calm. Ukiri's second pillar is "analytics and digitalisation". Despite rapid technological change, it seems unlikely that Avon HMO will ever be left behind. The third pillar is “brand management and marketing”. The CEO, while a trained lawyer, also has a background in marketing some of Nigeria’s leading brands in the past, and, my goodness, it shows!

Sometimes award deliberations are easy, as in this case. The panel respectfully salutes Adesimbo Ukiri and her team while unanimously declaring Avon HMO the Best Health Insurance Plan in Nigeria for 2023.


KPMG: Outstanding Contribution to Young Talent Development Qatar 2023

KPMG started out in Qatar in 1977 and is one of the most prestigious professional firms in the country, offering audit, tax and advisory services. In a mid-December statement to the UN, the state emphasised that youth empowerment aligns strongly with its National Vision 2030. This vision is to transform Qatar into an advanced country capable of sustainable development and ensuring a decent life for its people generation after generation. Qatar ranks highly on the Youth Development Index (YDI) thanks to substantial government efforts. But according to the CFI judging panel, “the private sector has a key role to play too, and KMPG’s efforts have been exemplary.” The firm is committed to providing work experience to young Qataris and employs many interns and graduates. This commitment extends to ongoing technical training and hands-on experience under the guidance of professional staff. KPMG alumni have leadership roles in the public and private sectors and help create a bright future for the country. There is a culture of continuous learning, and the KPMG Business School offers the latest technical, business and leadership skills development. The firm supports education, training, and the community. KPMG in Qatar employs over 350 professional staff and partners and recruits the best and brightest (drawing on 42 nationalities). This creates an atmosphere of excellence and provides examples of latest thinking and best practice. The panel congratulates KPMG in Qatar and confirms the 2023 award Outstanding Contribution to Young Talent Development (Qatar).


Bank al Etihad: Best SME Growth Bank Middle East 2023

Founded in 1978, Bank al Etihad Group has evolved to play an important role in the Middle Eastern economy. The bank offers a wide range of financial services, with particular attention to the needs of SMEs and entrepreneurs. The majority of the bank’s business clients are SMEs seeking current accounts, credit cards and collateral-based lending. Bank al Etihad has launched solutions to help businesses resolve cashflow problems and scale operations. Businesses can control their finances at the tap of a finger through al Etihad’s robust mobile banking app. Bank al Etihad enables merchants to untether commerce with POS machines. Bank al Etihad champions women’s economic empowerment and has developed numerous products and initiatives to support their financial independence. It tailors services to support female-led start-ups and has sponsored every “women in business” event hosted in Jordan. Bank al Etihad aims to become a leading digital bank and has invested significant resources in next-generation infrastructure and talent development. Customer service is key — as products can be replicated but the al Etihad experience remains unique. The group has solidified its position in Jordan, thanks in part to a network of subsidiaries comprising a central exchange unit as well as brokerage, leasing and fintech companies. It also has a controlling stake in Jordan’s Safwa Islamic Bank and a 10 percent stake in Palestine’s The National Bank. The CFI.co judging panel presents Bank al Etihad with the 2023 Best SME Growth Bank (Middle East) award.


HLB Best Cross-Border Collaboration for Tax Solutions Global 2023

Combining local expertise and global capabilities, HLB helps business grow through innovative thinking and working together. They are a global network of accounting and advisory firms made up of 40,831 professionals across 156 countries. According to the CFI judging panel,  “this provides an outstanding service to clients, and HLB’s top 10 accounting and advisory network global ranking is truly deserved”.  Theirs is a well-assembled coalition of some of the best independents worldwide that scores highly in terms of service quality and client satisfaction. HLB’s tax experts have a profound understanding of the complexities of the global market and responds effectively. HLB works efficiently across multiple jurisdictions, respecting and adhering to regulatory structures, local reporting imperatives and the statutory side of things – aligning everything with the corporate objectives and strategies of clients. HLB has a simple yet ambitious strategy for its business which is relevant to and addresses the needs of all stakeholders. The panel goes on to say that, “HLB is a good listener and knows how to build trust. There’s a clear sense of direction here and a good action plan.” Digital expertise is harnessed for the benefit of all HLB member firms and their clients, allowing sharper focus. HLB is composed of some very smart thinkers and an innovative mindset is encouraged and fostered at every level of the network. The aim is to offer a collaborative, people first, fact-based approach for reaching decisions for the benefit of the entire HLB global community. Their purpose is to make a positive and sustainable impact on the future of their clients, people and communities as they care about their well-being and success. HLB appreciates the strengths of diversity and encourages a happy crew, extending opportunities for personal growth to all HLB people. The panel is happy to confirm HLB for the 2023 award Best Cross-Border Collaboration for Tax Solutions Global 2023.


Inside Capital Partners: Best SME Investment Strategy Southern Africa 2023

Inside Capital is one of the top private equity players on the continent and diligently seeks out exceptional businesses then helps them reach their full potential. Its approach to identifying the right projects is highly disciplined, with a focus on ethical investing. Transparency is key to their solid relationships with autonomous partners. Inside Capital is active (and faces little competition) in the “missing middle” — SMEs looking for support in the $2m-$10m mark: businesses that are so often overlooked by others, yet can have a positive impact on local communities, the economy and environment. The company has offices in Mauritius, Zambia and Madagascar. Its first investment fund, established in 2017, has assets of $34.5m. The team is about to reach the first close of its second fund — targeting a fund size of $100m. Jerome Lagesse, formerly Accenture and Adenia, founded Inside Capital to satisfy his vision of operating with a sustainable investment approach. He is champion of the circular economy and the environment. Co-CIO Rushil Patel, a PwC alumnus manages deal flow and keeps a keen eye on Inside’s portfolio. Basil Nundwe coordinates ESG activities with aplomb and his contribution includes a great network and deep understanding of industries and transactions throughout the region. According to the judging panel, “this constitutes a powerful and successful team that is well placed to support SMEs and has a record of spotting young talent. The leadership offers strong and effective coaching opportunities for SME partners.” Without hesitation, the panel confirms Inside Capital Partners as winner of the 2023 award Best SME Investment Strategy (Southern Africa).


Best University in the Middle East in Pursuing Internationalisation via Working Towards The UN’s SDGs

Jadara was founded in 2005 and began its educational programmes in 2006. It is a prestigious private university located in the northern province of Jordan, the only private university in the province to be included in the current QS ranking, securing a position between 170 and 200 among the best institutions in the Middle East. It derives its name from the historic city of "Um Qais," which was one of the ten towns in the Decapolis during the Roman Era. The university has 8,500 students enrolled in nine faculties: engineering, pharmacy, allied medical sciences, education, law, business, science & IT, arts and languages, educational sciences, and faculty of graduate studies. These faculties provide a combined total of 34 unique fields of study for undergraduate degrees and 15 graduate programmes, including 14 master's programmes and one higher diploma. Jadara hosts several annual international conferences, facilitating its path towards internationalisation. It is considered one of the leading universities in Jordan and the Middle East in terms of sustainability, since it has just been listed among the top 182 institutions globally in the GreenMetrics international ranking system. The CFI judging panel commends the Jadara motto: ‘Eager to Embrace Sustainability’. Jadara undeniably has a well designed and well-maintained green campus. All buildings have been equipped with solar panels to fulfill their cooling and heating requirements, and there is a strong emphasis on using energy-efficient electrical equipment. Jadara implements ‘Single Stream Recycling’, which ensures efficient waste disposal processes. Paper is used cautiously, while plastic bags are prohibited on campus. The institution has an abundant supply of water resources and does not rely on external sources. Jadara provides students with courses focused on sustainability in education. The travel strategy aims to minimize gas emissions, prioritizing virtual meetings wherever feasible. According to the panel, Jadara is faithfully serving the community and the country, ever mindful of the UN imperatives, and is the natural choice for the 2023 award Best University in the Middle East in pursuing internationalisation via working towards the UN’s SDGs.

Find out more about Jadara University.


Banco do Brasil: Best Sustainable Bank South America 2023

At Banco do Brasil, sustainability guides every action and aspiration. Over the past two centuries, the bank has cultivated a true partnership with clients and Brazilian society at large. It recorded an adjusted net income of $5.3bn in the first nine months of 2023, up 14 percent compared to the same period of the previous year. This represents a 21.3 percent return on equity — and over $13.1bn of value added to society. The bank credits the good results in part to an expanding loan portfolio where sustainable loans are the star performer. The sustainable loan portfolio has increased by 5.5 percent in 12 months and now comprises a third of the loan book. It intends to bring the portfolio up to $102bn in sustainable loans, including ambitious financing to back low-carbon agriculture and renewable energies. In 12 months, Banco do Brasil achieved 14.2 percent growth in SME loans and 18.9 percent growth in agribusiness loans. It prioritises responsible investments that move the needle of climate management and generate positive impacts across the value chain. Banco do Brasil leads by example on ESG issues and consistently makes the cut for all major sustainability indices. The bank recently appointed its first female CEO, Tarciana Medeiros, while 23.7 percent of leadership positions are held by women and 22.8 percent by people of colour. The CFI.co judging panel presents Banco do Brasil — a repeat programme winner — with the 2023 award for Best Sustainable Bank (South America).


Headline.net: Best Web3 Crypto Trading Platform 2024 | Leading Innovator in  MTF Trading Solutions 2024 | Outstanding Platform for Equitable Financial Trading 2024

Headline.net is a revolutionary WEB3 CFD trading platform that has made significant strides in financial technology. It empowers users to take advantage of diverse economic events, helping them transform market movements into profits. For the past seven years, the platform has enhanced the trading experiences of CFD and forex enthusiasts, opening doors for global users to invest in over 100 financial products. Headline.net offers speed, accuracy, and invaluable insights, catering to experienced traders and less experienced investors. Headline.net is transforming the way users engage with financial products using cryptocurrencies and offers an impressive array of innovative features. Its Order Matching System eliminates spreads, providing unparalleled market transparency and helping users make informed decisions. Headline.net provides a secure, equitable, and transparent trading environment. Its MTF trading framework means that every user has equal access to trading opportunities. Leveraging Blockatm technology, the platform allows seamless wallet connections and direct transactions through WEB3. This groundbreaking approach removes the need for traditional deposits and withdrawals, guaranteeing utmost security. A dynamic real-time trading ticker keeps users informed about trading pairs, offering market insights and opportunities. The platform’s dedicated team is passionate about providing valuable trading tips and guidance. It fosters a vibrant community through a Telegram group to keep users well-informed. More than just a trading platform, Headline.net speaks to the future of financial trading. By combining technology, security, and fairness, a superb user experience follows. Headline.net’s innovative approach and commitment to excellence position it as deserving winner of the 2024 awards: Best Web3 Crypto Trading Platform; Leading Innovator in MTF Trading Solutions; and Outstanding Platform for Equitable Financial Trading.


Kuwait International Bank: Best Banking Vision & Best Shariah-Compliant Bank MENA 2023

Kuwait International Bank (KIB) stays close to customers with over a dozen branches and more than 120 ATMs throughout the country. A robust digital platform ensures customers stay in control of their finances at all times, including outside of regular banking hours or whenever the Shariah-compliant bank shuts in observance of Islamic holidays. KIB runs a contact centre to cover client queries and has introduced two new contact centre services. Customers can now skip all hotline queues and get an instant response using the WhatsApp interactive service. Premium KIB account holders from the KIB Black segment now benefit from a dedicated team to take their calls day or night. KIB has come a long way since its 1973 start as the Kuwait Real Estate Bank, building a loyal client base through a service proposition rooted in exceeding expectations, forging win-win partnerships and rapidly adapting to market trends. KIB recently unveiled revamped versions of its retail and corporate banking platforms as well as a first-of-its-kind real estate platform with digital appraisal request and follow-up features. KIB’s advanced banking and real estate platforms are the result of ongoing digital transformation strategies. In the first half of 2023, customers made 95 million digital transactions through KIB’s web portal and mobile app, in addition to 422,000 transactions via KIBPay. Once again in 2023, the CFI.co judging panel reaffirms KIB’s long-running winning streak in the awards categories for Best Banking Vision and Best Shariah-Compliant Bank in the MENA region.


Kuwait International Bank: Best Bank in Financial Literacy Programme MENA 2023

Kuwait International Bank (KIB) is a full-service Islamic financial institution celebrating a 50-year anniversary. The bank has contributed to the socio-economic development of the country with its innovative service suite and comprehensive CSR activities. It believes financial literacy to be a key factor in a country’s economic stability and growth potential. As such, KIB sponsors initiatives and supports national campaigns to raise financial awareness and banking literacy across all sectors of society. It participates in major industry conferences to spread brand recognition, recruit staff and connect with potential partners. It organises information sessions at high-traffic venues to engage directly with the public and promote the benefits of conscientious savings and investment practices. This enables the bank to stay close to customers and adapt to their changing needs. Bank representatives present products to suit personal circumstances and aspirations, while also highlighting customers’ financial rights and responsibilities. Cyber safety and fraud prevention are common themes across KIB events and publications. It regularly disseminates warnings against emerging threats, particularly in relation to card usage and digital channels. The bank recently cautioned investors and traders to avoid digital currencies and assets due to their lack of regulatory oversight. KIB first registered on the CFI.co radar as the fastest-growing bank in the MENA region. While the bank continues along an impressive growth trajectory, the judges felt its educational outreach activities deserved special attention this year. KIB wins the 2023 award for Best Bank in Financial Literacy Programme (MENA).


QIC Group: Best Insurance Leadership GCC 2023

Since its inception in 1964, Qatar Insurance Company has expanded from a domestic operation to an international network encompassing various subsidiaries and branches in Gulf Cooperation Council (GCC) countries. QIC has proven itself a reliable partner to business and retail clients across the region — and the company is increasingly active in global markets. It tailors solutions to client needs, including coverage for personal vehicles or corporate fleets. Travel, home, life and medical insurance provide peace of mind for individuals and families. Businesses breathe easier with QIC’s range of insurance covering property, commercial trading, marine and aviation cargo and energy operations. QIC leadership approaches every decision with the overarching goal of fulfilling client needs, increasing shareholder returns and contributing to the national economy. It continues to deliver across each of these parameters. Since last year, QIC reports, profitability has risen by 181 percent and the share price has climbed 75 percent. QIC ranks among the largest insurance companies in the Middle East and Africa in terms of written premiums. It’s a publicly listed company with a diversified business line and a market cap in the billions. QIC is also a digital pioneer in the GCC, paving the way to a more connected and secure future. It has achieved significant growth in online channels and recently introduced new tech harnessing AI advances. The CFI.co judging panel presents QIC Group — a repeat programme winner — with the 2023 award for Best Insurance Leadership (GCC).


La Trobe Financial: Best Investment Management Team Australia 2024

With AUM of A$18bn, this highly disciplined investment team ensures that La Trobe Financial maintains, with distinction, its position as one of Australia’s dominant asset managers. The firm traces its legacy back over seventy years and has funded customers to the tune of A$34bn. Its investors include major institutions, the big domestic banks, family offices, high net worth individuals and retail investors. The team operates the largest retail credit Fund in Australia which recently passed the A$10bn milestone. La Trobe Financial, passionate about ESG, is committed to safer communities, creating employment, and serving the underserved. Its values are trust, excellence, accountability, and making a difference. On 1 December 2023, La Trobe Financial announced its new global asset management strategy, designed to bring the best of the world’s alternative investment opportunities to Australian investors. The first global product to launch was a US Private Credit strategy with Morgan Stanley. “We worked very closely with Morgan Stanley over the last two years in designing this strategy, ensuring we are getting it right for Australian investors “. According to CIO, Chris Paton, “the strength of our distribution footprints and asset management operations are recognised globally, reflected by this tremendous award, our partnership with Morgan Stanley and the growing number of our global asset management counterparts seeking to work with us in Australia.” La Trobe Financial is known for its quality offerings and Paton is always happy to be on the road talking to investors and advisors. The CFI.co judging panel comments that, “year-by-year, this outstanding repeat winner has a great story of tell of exciting new developments.” Without hesitation, La Trobe Financial takes the 2024 award for Best Investment Management Team (Australia).


Bank One Ltd: Best International Banking Services Indian Ocean 2023

In addition to boasting pristine beaches and verdant interiors, the island nation of Mauritius has also established a reputation as a thriving financial hub. Bank One, which began as a joint venture between CIEL Finance, the finance arm of Mauritian conglomerate CIEL and Kenya-based I&M Group PLC, serves a vital role in stimulating commerce throughout — and through — the sub-Saharan and Indian Ocean region. The bank has brought together 425 skilled professionals from 10 nationalities to ensure the most comprehensive coverage in geographical and sector expertise. Bank One works with retail, private, corporate and international clients, offering a full suite of services to manage their finances. Bank One International Banking positions itself as the 'Bank of Choice' for Financial Institutions in sub-Saharan Africa, focusing on several key areas. These encompass leveraging its strategic location in Mauritius as a springboard for African investments and trade financing. The bank's aim is to create a 'Star Alliance of Banks' with a unique value proposition tailored to serve the needs of SSA-focused clients. The expansion of its network of global correspondent banks for treasury, wealth management, securities, and custody services is fundamental in supporting the sub-Saharan African market. In addition, Bank One is dedicated to aiding in the short-term liquidity requirements of sub-Saharan African financial institutions and central banks. The bank has introduced a range of initiatives, including a comprehensive Financial Institutions, Central Bank/Sovereign strategy in SSA, providing financing solutions, a complete suite of treasury, securities, and custody services, offering customized products and services for long-term clients and Star Alliance Banks, and delivering an extensive range of private banking and wealth management solutions. The CFI.co judging panel presents repeat winner Bank One with the 2023 award for Best International Banking Services (Indian Ocean).


Kathrein Privatbank: Best Private Bank Austria 2023

Kathrein Privatbank pulls from a nearly 100-year legacy to provide clients with the most innovative and personalised financial services. It was founded by Carl Kathrein in 1924, an era marked by difficult economic headwinds, to serve the complex needs of private banking clients. Over the past few years, the Vienna-headquartered bank has invested considerable resources to expand advisory capabilities, enhance the customer experience and strengthens its presence across CEE markets. A strategic focus on digital transformation has helped the bank make progress in each area. Kathrein clients benefit from an integrated advisory tool that enables comprehensive monitoring and control of their financial assets. It seeks to empower better decision making via real-time insights into portfolios, investment options and risk analysis. The online platform is intuitive and user-friendly, allowing clients to manage portfolios, execute trades and access additional financial products and services. The bank has built a technology and digital infrastructure powered by the latest advances and brightest minds. Kathrein Privatbank is taking steps to reduce its carbon footprint and has found a steady increase in investor appetite for ESG-managed assets. In December 2022, Kathrein Privatbank became one of the first private banks in Austria to offer customers sustainably produced gold, certified and embossed by the London Bullion Market Association. Gold bars are insured by the bank, and clients can track their value on a daily basis. The CFI.co judging panel presents Kathrein Privatbank — a repeat programme winner since 2019 — with the 2023 Best Private Bank (Austria) award.


Afghanistan International Bank: Best Corporate Governance Afghanistan 2023

Afghanistan International Bank (AIB), Afghanistan's premier financial institution, is the country's largest bank by assets and continues to excel in profitability and liquidity. AIB's mission is to promote economic development, foster growth, and contribute to the prosperity of Afghanistan and its people. Given the challenges the country has faced in recent years, AIB's strong corporate governance has been essential in ensuring compliance with international best practices for financial institutions, exceeding regulatory requirements, and enabling the bank to maintain global financial relationships while providing essential services to the people of Afghanistan. In 2023, AIB's compliance and governance culture allowed it to sustain its business relationships, retaining direct correspondent bank relationships, and facilitating critical imports and humanitarian aid transfers. The bank also strengthened its compliance measures, adding new modules to its Financial Crime Compliance Management System, enhancing anti-money laundering and cybersecurity protocols, and introducing a new Regulatory Compliance Unit to ensure alignment with domestic and international obligations. AIB's commitment to digital solutions and technology has resulted in outstanding cybersecurity infrastructure, with key certifications such as ISO 27001 and the Payment Card Industry Data Security Standard (PCI), ensuring robust protection of data and processes. AIB's continuous efforts in risk management, compliance, and governance contribute significantly to Afghanistan's economy, demonstrating a commitment to best practices and a focus on fostering sustainable growth. The judging panel congratulates Afghanistan International Bank as a distinguished repeat winner over the years and confirms their 2023 award Best Corporate Governance (Afghanistan).


Corporación Zona Franca Santiago: Outstanding Contribution to the Economic Development Dominican Republic 2024

Corporación Zona Franca Santiago (CZFS) is a cornerstone of the Dominican Republic's economic success. It has made significant contributions to the economy, creating employment, attracting foreign investment, and boosting exports. CZFS provides thousands of jobs for Dominicans across numerous industries. The free zone fosters a diverse business environment, attracting companies from numerous sectors, leading to a wide range of opportunities. By providing training programmes and encouraging a skilled workforce, CZFS empowers Dominicans to contribute to the economy. CZFS plays a crucial role in attracting foreign investments. The free zone's attractive incentives, combined with world-class infrastructure and services, make it ideal for international businesses. This influx of foreign investment injects significant capital into the economy, contributing to overall growth and development. Companies operating within CZFS contribute substantially to the Dominican Republic's export sector. The free zone's streamlined regulations and efficient logistics infrastructure are exemplary. CZFS helps generate valuable foreign exchange earnings and positions the Dominican Republic as a significant player in global trade. CZFS serves as a model for sustainable industrial development and is a catalyst for prosperity. The judging panel congratulates our winner on its 50th anniversary. Founded in 1974, CZFS stands as a testament to the vision of those who saw the potential to establish a thriving industrial hub. Its journey has been marked by outstanding transformation and remarkable resilience. Corporación Zona Franca Santiago wins the 2024 award Outstanding Contribution to the Economic Development (Dominican Republic).


Corporación Zona Franca Santiago: Best ESG Industrial Free Zone LatAm & Caribbean 2024

Corporación Zona Franca Santiago (CZFS) is a trailblazer, encouraging good Environmental, Social, and Governance (ESG) practices within Latin America and the Caribbean's industrial free zones. The judging panel applauds the CZFS commitment to sustainability, noting many worthy initiatives in environmental protection, social responsibility, and ethical governance. CZFS prioritises responsible waste management through efficient programmes for recycling and proper disposal. It actively promotes energy efficiency by encouraging tenant companies to adopt sustainable practices and make use of renewable energy sources. Additionally, it invests in green infrastructure projects such as parks and water conservation measures, fostering a healthier environment for employees and the surrounding community. Our winner fosters a positive social impact through its commitment to employee well-being, is dedicated to worker safety with robust training programmes and CZFS adheres to strict safety regulations. CZFS supports initiatives for community development, promoting education and healthcare access in the surrounding areas. CZFS upholds strong ethical principles in its operations, ensuring transparency through clear communication with stakeholders and adherence to international regulations and best practice. A commitment to fair labour practices ensures a positive working environment for all employees within the free zone. By proactively addressing ESG concerns, CZFS attracts environmentally and socially conscious businesses, solidifying its position as a leader in sustainable industrial development within Latin America and the Caribbean. The judging panel commends Corporación Zona Franca Santiago and confirms the 2024 award Best ESG Industrial Free Zone (LatAm & Caribbean).


Ghana Investment Promotion Centre (GIPC): Best Investment Promotion Agency Africa 2024

Ghana, with a population of 32 million, has a rich culture, abundant resources (including a talented diaspora) and great potential for investment. The President speaks of his country’s sense of urgency and purpose. Ghana wants to be wholly self-reliant and seeks investment partners for its journey. Housing the headquarters of the African Continental Free Trade Area, Ghana represents a gateway to the continent. The country is very much worth considering as an investment destination according to the judging panel which points to its “world-class industries, focused industrialisation drive, and determination to be a truly business-friendly destination”. The GIPC website provides testimonial videos from investors that know this to be true. GIPC is building bridges with the Ghanaian diaspora to excellent effect (and last year launched promising trade missions to the Caribbean). The centre is congratulated on creating closers ties with other African countries via the Association of African Promotion Agencies (which is likely to result in a brighter future for all). CEO Yofi Grant has been re-elected to the steering committee of the World Association of Investment Promotion Agencies, (representing Africa for a third term). The panel congratulates GIPC not only for showcasing Ghana, but also for significantly raising the profile of other African investment opportunities. GIPC activities represent an effective drive for economic development and growth. The panel is delighted to confirm Ghana Investment Promotion Centre (GIPC) as 2024 winner of the award Best Investment Promotion Agency (Africa).


Gallagher Re: Best Reinsurance Broker Global 2023

It’s been about two years since Gallagher Re closed on the acquisition of Willis Towers Watson’s treaty reinsurance business and since then, the business has gone from strength to strength. The deal resulted in one Gallagher Re with more than 70 offices across 31 countries, making it the third-largest reinsurance brokerage in the world. The past year has been spent in a comprehensive integration of systems, technologies and personnel — allowing the company to retain top talent, provide seamless client services and achieve double-digit growth. Gallagher Re has maintained a workforce with proven capabilities of closing strong transactions in turbulent times. The company takes pride in its people and the positive impacts generated from its activities. It brokered a parametric programme, covering the Moroccan non-insured population against the peril of earthquake, resulting in a loss estimate within 24 hours and a $275m payout within two weeks. Gallagher Re continues to be a trailblazer in the cyber sphere. It structured and launched the market’s first cyber catastrophe bonds for specialist insurer Beazley; $81.5M across three bonds in 2023 on a private-agency basis (“Cairney”), then $140M in 2024 in underwritten-Rule 144A (“public”) format (“PoleStar Re”), which closed at almost double Beazley’s initial capital target (the largest increase of any cyber bond).” Gallagher Re is prioritising strategic advisory services to increase engagements with the underwriting side of clients’ business. The strategic reinvestment of free cash flow has set up the company for even more forward-looking and dynamic growth in the future. The CFI.co judging panel announces Gallagher Re as the 2023 global award winner for Best Reinsurance Broker.


AIA Insurance Lanka Limited: Best Life Insurance Company Sri Lanka 2023

AIA Sri Lanka is part of AIA Group which has a history of over 100 years of helping people live healthier, longer, better lives. In Sri Lanka the company has been delivering on this promise for over three decades and has established itself as one of the leading life insurers in the industry.

We have a strong distribution network covering the entire island, employ over 4,300 Wealth Planners and operate over 120 branches. We are also the pioneer in Bancassurance in the country and work with some of the leading banks, further expanding our distribution network. Backed with AIA Group’s strength and expertise, we are committed to staying in and growing in Sri Lanka and helping you live healthier, longer, better lives.

While providing protection to customers at every stage of their lives, AIA offer a wide range of retirement, health and savings solutions for individuals, large corporates and small & medium enterprises. The product suite is designed and enriched by the understanding and experience acquired in hundred years of experience in Asia. AIA believes that helping to create a healthier Asia is one of the most important and valuable things for the communities, today and in the future.

The company is credited with numerous pioneering achievements in Sri Lanka. AIA Insurance Lanka is leading the industry’s digital transformation with cloud-based processing, automation, digital signatures and data analytics. AIA Sri Lanka’s strongly capitalised shareholder’s equity — LKR 24.7 billion as at the end 2023 — gave the company the strength and stability to withstand any risks while continuing to honour customer commitments. Its high-quality portfolio and prudent investment strategy helps to maintain a solid fiscal footing. CSR initiatives in 2023 included donations to underprivileged children, donations to the SL Cancer Society and Alzheimer’s Foundation, donations to animal charities educational scholarships, community safety programmes and foster-parenting programmes. AIA Insurance Lanka has been recognised in numerous awards programmes over the years — and the CFI.co judging panel adds to the accolades with the 2023 award for Best Life Insurance Company (Sri Lanka).


Asante Capital Group: Best Global Private Equity Placement Advisory US 2024

Asante Capital has advised on over $150bn in private capital raisings from worldwide institutional investors during the past two decades. This provides evidence of excellent results, extensive experience, and successful outcomes over a long period. 2023 was a year of strong progress too. The business expects the 2024 market to be more competitive, innovative, and specialised. Its view is that innovative liquidity solutions will drive further PE activity. Asante efforts are focused according to the needs of clients and the market, irrespective of sector. Asante seeks talented entrepreneurial teams with good track records. It looks for long term relationships and works according to the motto “Performance without Compromise.” Offices in London, New York, Hong Kong, and Munich provide international reach and the ability to connect to investors wherever they may be. Asante is selective and limits the number of fund-raising activities underway at any one time. It invests heavily in training and staff development. New hires tend to grow with the team. The corporate culture is collegial, solutions-driven, and high energy. Staff report a strong work-life balance (with family coming first). The job can be a rollercoaster ride, but there is always respect and backup from colleagues. The future will be exciting and there is likely to be further expansion. The Asante aim is to be the best, if not the biggest. Asante Capital Group is winner of the 2024 award: Best Global Private Equity Placement Advisory (US).


Riyad Capital: Best Wealth Management Team Saudi Arabia 2023

Riyad Capital commenced operations in 2008 as a closed joint stock company. The investment firm is a fully owned subsidiary of Riyad Bank — one of the largest financial institutions in Saudi Arabia — and pulls from the expertise of its parent company to tailor investment solutions according to each client’s needs. Riyad Capital offers a diversified range of products, including public and private funds as well as discretionary portfolio management. It helps investors navigate the wide world of equity, fixed income and money market funds. The firm specialises in IPO preparation and international brokerage, providing exceptional service to spur organisational growth while creating value for institutional investors and shareholders alike. Riyad Capital works with clients to enhance the savings and returns of their employees. It also enables investors to turn property into profits through carefully curated REIT products. The firm stays on top of market trends to anticipate change, seize opportunities and mitigate risks. Riyad Capital is licensed by the Saudi Arabian Capital Market Authority and provides investors with access to 15 assets in the US and Europe. The Saudi firm recruits seasoned professionals with extensive market experience and maintains a pipeline of fresh graduates who undergo inhouse training to meet Riyad Capital’s exacting standards. Future endeavours will focus on preparing novice investors to capitalise on innovations in the technology field. The CFI.co judging panel announces Riyad Capital as the 2023 award winner for Best Wealth Management Team (Saudi Arabia).


NSIA Insurance: Best Risk Management Team Nigeria 2024

NSIA Insurance is a long-established and highly respected player in the Nigerian insurance market. Headquartered in Victoria Island, Lagos, it has offices in Abuja, Ikeja, Ibadan, Port Harcourt, Kaduna, Kano, Warri and Onitsha. Licensed by the National Insurance Commission (NAICOM), NSIA in Nigeria benefits from its association with NSIA Participations, a large regional insurance group, that provides additional resources, expertise, and further depth of experience. According to the judging panel, this winner, “exhibits a marked, effective, and satisfying client focus, providing tailored solutions for individuals and corporate entities, developing new services, and simplifying the claims process. NSIA core values include care to all stakeholders, innovation, transparency, and professionalism. It offers a comprehensive range of life and non-life insurance products and services. Moruf Apampa is managing director. He is an Insurance graduate from Lagos State Polytechnic and holds an MBA from the University of Ado-Ekiti. He has a stellar track record in the industry and is a fellow of the Chartered Insurance Institute of Nigeria. Speaking on the arrival of the New Year, Apampa promised that his team would remain committed to delivering personalised solutions, harnessing digital advancement, and maintaining the highest standards of service. He promised to focus on setting new benchmarks in the insurance industry. The panel has confidence in these words and wishes continued good progress for the firm. The judges have no hesitation in confirming NSIA Insurance as the 2024 winner of the award Best Risk Management Team (Nigeria).


National Bank of Fujairah (NBF): Best Business Banking Solutions UAE 2024

Fujairah, the fifth largest UAE emirate has a relatively low population. Visitors remark on its beautiful, rugged landscape and sandy 70km coastline. It boasts a business-friendly environment. In business since 1982, the National Bank of Fujairah (NBF) offers impressive full service corporate banking solutions which contribute close to half its profits. In 2003, the Bank was one of the first in the country to offer a dedicated SME business unit. According to the judging panel, “NBF fully understands the critical role of SMEs in supporting the local economy and is their champion, levering all necessary banking expertise to provide a perfect partnership”. The Bank goes to great lengths to understand customer needs and delivers.” Skilled SME relationship managers are available throughout the UAE and expert team members are on hand. The SME lending book has increased significantly over the years. NBF Connect, a digital platform, unlocks a treasure trove of business services to SMEs. An NBF partnership with Etihad Credit Insurance brings clients risk mitigation, credit solutions and cash flow assistance. A co-lending scheme involving Emirates Development Bank helps SME funding. The biggest corporates and other UAE business leaders are no strangers to NBF. Its highly professional business and tech teams are at the disposal of clients. There is a clear focus on innovation and modern technology at NBF which bodes well for the future. National Bank of Fujairah (NBF) takes the 2024 award Best Business Banking Solutions (UAE).


The Access Bank UK Ltd: Best Africa Trade Finance Bank 2024

[caption id="attachment_12327" align="aligncenter" width="900"] Wasiu Fatai Head of Trade Finance (left) and Jamie Simmonds CEO/MD (right) receiving an award from CFI.co[/caption]

The Access Bank UK Ltd has demonstrated an impressive journey of success, marked by a consistent rise in income over the past 13 years. According to the judging panel, "The Access Bank UK Ltd should be proud of its international development, support to Africa, and commitment to conducting sustainable business. The Bank plays a key role in its parent’s (Access Bank Plc) and Group’s vision to be the world's most respected African bank."

With a focus on relationship banking, it holds a strong position as a Correspondent Bank in Nigeria, facilitating trade volumes. Despite challenges such as currency weakness, the bank remains steadfast in its support of Nigeria, emphasising the importance of maintaining corporate integrity through employee training and development initiatives, as noted by Jamie Simmonds, CEO/MD of The Access Bank UK Ltd.

In a testament to its commitment to industry collaboration, The Access Bank UK Ltd co-sponsored the GTR Africa 2023 event, providing a platform for stakeholders to address challenges and explore opportunities in African trade finance. Additionally, the bank’s recent approval to establish a branch in Hong Kong signifies potential for cross-continental trade expansion.

The bank’s branches in strategic locations such as the Dubai International Financial Centre and Paris cater to trade and investment needs in Africa, the MENA region and Francophone Europe, offering tailored services via dedicated Relationship Managers.

The Bank has been re-confirmed as platinum status by Investors in People, demonstrating commitment to helping its employees reach their full potential along with promoting a strong company culture. Repeat winner The Access Bank UK Ltd takes the 2024 award for Best Africa Trade Finance Bank.


Alta: Best Alternative Asset Exchange Asia 2024

Headquartered in Singapore, Alta is the largest digital securities exchange for alternative assets in Southeast Asia. Since 2016, Alta has completed over 1,500 transactions valued in excess of US$700 million and has created access for investors to invest in over US$30 billion worth of mandated opportunities globally.

Alta allows investors access to a wide range of alternative assets and is helping to increase available capital to drive growth while giving investors new opportunities. According to the judging panel, “This user-friendly platform with easy trade and price discovery, trade matching and settlements, represents an impressive integrated marketplace.” Alta smoothens the process of trading tokenised assets, improving private markets liquidity and maximising the delivery of alternative assets.

Earlier this year, Alta launched the Income Insurance Share Liquidity Program enabling shareholders of Income Insurance to sell their shares through Phillips Securities. These shares are then sold to and are available on Alta’s platform. This marks the largest listing of a non-listed company on a private securities exchange for institutional and accredited investors to trade and own the shares of a non-publicly listed company. This initiative means that the selling process of shares in this public non-listed company can be finalised in days rather than months.

Last year, Alta witnessed high levels of trading activity on its platform with a  year-on-year increase of over 300 per cent in their trading volumes. The judges expect to see much more progress at Alta in the coming years and congratulate its many and varied achievements to date. Without hesitation, Alta is confirmed as 2024 winner of the award: Best Alternative Asset Exchange (Asia).


ifok: Best Sustainable Strategy Consultancy Germany 2023

For over 25 years, ifok has been at the vanguard of sustainable change, creating the future with inventive solutions to complicated challenges. ifok, which has a strong presence in Germany and Belgium, employs 300 experts who are driving change inter alia in climate protection, energy, mobility, open government, health, and the economy. It believes in the triage of environmental, social, and economic sustainability, guaranteeing forward-thinking solutions, with a solid focus on delivering clear communications to and participation of all stakeholders. This strategy has positioned ifok as a pre-eminent change agent that assists public institutions, businesses, and organisations in navigating today's complex sustainability concerns. The ifok team includes professionals from economics, engineering, environmental science, policy, and sociology. Data-driven analysis and the innovation potential of interdisciplinary collaboration distinguish their work. Projects span from national climate change adaptation plans to designing circular economy frameworks, assisting with renewable energy transitions, and implementing sustainability programmes. ifok has aided in the formation of policy and public opinion on critical issues, increasing democratic involvement and civic engagement. ifok is a certified climate-neutral corporation that offsets its business emissions and promotes the UN Sustainable Development Goals. ifok champions gender equality, diversity, and work-life balance. With its constant innovation and extension of skills, this firm is a great partner for those devoted to a more sustainable future. The judges are impressed by creator Hans-Peter Meister's vision and MDs Henning Banthien and Dirk Rompf's total dedication. ifok wins the 2023 award for Best Sustainable Strategy Consultancy (Germany).


Moody’s Ratings: Best Credit Risk Analysis LATAM 2024

Moody’s Ratings has unparalleled expertise in navigating the dynamic landscape of private credit and digital finance. With over a century of credit risk assessment acumen, Moody’s Ratings stand as a beacon of trust for investors seeking robust insights into non-bank lending opportunities, particularly in the burgeoning private credit market. Moody’s Ratings facilitate informed decision-making by offering transparent evaluations of leading private debt investment vehicles, including Business Development Companies (BDCs), Collateralised Loan Obligations (CLOs), and Managed Funds. Moreover, Moody’s Ratings unrivalled digital finance initiatives, such as data stories and special reports, provide a comprehensive overview of emerging trends and potential risks in the digital assets space, ensuring stakeholders remain well-informed and prepared to tackle evolving challenges. Its reports are well respected. Moody’s Ratings commitment to Environmental, Social, and Governance (ESG) principles further enhances its credibility, with rigorous assessments of green, social, and sustainability financial instruments. Leveraging its extensive second-party opinion framework and net-zero assessments, Moody’s Ratings empowers investors with actionable insights to align their portfolios with global sustainability objectives. As a trusted partner in the financial ecosystem, Moody’s Ratings continues to redefine industry standards, driving innovation and fostering resilience in credit risk analysis across the LATAM region. CFI.co extends its sincere congratulations to Moody’s Ratings for its exemplary contributions to credit risk analysis in LATAM, setting a benchmark for excellence and integrity in the financial industry. Without question the judging panel confirms Moody’s Ratings as winner of the 2024 award Best Credit Risk Analysis (LATAM).


Intesa Sanpaolo Bank Albania: Best Bank Albania 2024

Intesa Sanpaolo Bank Albania has unwaveringly demonstrated its commitment to fostering economic growth and stability within Albania's financial sector. As a vital subsidiary of the Intesa Sanpaolo Group, which ranks among Europe’s premier banking groups, it brings a substantial level of international expertise, finely tuned to meet local demands. According to the judging panel, “The bank has consistently excelled in offering an extensive range of financial products and services, designed to meet the diverse needs of a wide array of customers, from individuals to large-scale enterprises. Its dedication to innovation is particularly evident in its adoption of cutting-edge digital banking technologies, which have substantially enhanced both the customer experience and operational efficiency.” Furthermore, Intesa Sanpaolo Bank Albania places a strong emphasis on sustainable banking practices, actively engaging in projects that contribute to environmental conservation and social welfare. The bank’s strategic approach to corporate social responsibility, especially its initiatives aimed at improving financial literacy and supporting the community, underscores its role as a fundamental pillar of societal development in Albania. These efforts have not only garnered acclaim from its clients but have also solidified its position in the Albanian banking sector as a leader in ethical banking. With its well-established presence and ongoing commitment to excellence and community engagement, Intesa Sanpaolo Bank Albania sets a benchmark for other financial institutions in the region. In recognition of these achievements, Intesa Sanpaolo Bank Albania has been named winner of the 2024 award Best Bank (Albania).


Baker Tilly Burj Finance: Best Investment Bank Morocco 2024

In the competitive landscape of Moroccan investment banking, Baker Tilly Burj Finance stands out for innovation and excellence. As an independent entity within the Baker Tilly Morocco network, the firm has cemented its position by offering bespoke and comprehensive corporate finance solutions. Specialising in mergers and acquisitions, financial restructuring, investment advisory, and more, Baker Tilly Burj Finance has become synonymous with robust and insightful financial strategies that propel businesses forward. The essence of its success lies in a deep-seated understanding of market intricacies, combined with the agility to craft and implement customised solutions that transcend conventional financial approaches. This independence not only allows for unparalleled confidentiality but also ensures that the advisory is genuinely objective, catering precisely to the unique needs and strategic goals of clients. Commitment to excellence is further exemplified by its contribution to raising more than 10 billion MAD for clients across various sectors, demonstrating a formidable and truly impressive presence in the industry. The affiliation with the Baker Tilly International network expands its reach and resource pool, enhancing the capability to support clients on both a local and global scale. Through a culture that robustly prioritises excellence, innovation, and unwavering professional ethics, Baker Tilly Burj Finance has indubitably shaped the Moroccan investment banking sector. It is this distinctive blend of local expertise and global reach, underpinned by a commitment to tailor-made financial solutions, that rightfully earns Baker Tilly Burj Finance the 2024 award Best Investment Bank (Morocco).


DCM Systematic: Best Alternative Investment Strategy Switzerland 2024

DCM Systematic’s most distinguishing feature resides with its research-driven process that rests upon quantitative models, data science, and machine learning.  DCM adopts a targeted approach aiming to exploit market inefficiencies, potentially leading to alpha generation, or excess returns beyond market benchmarks. Unlike trend followers who react to historical data, DCM seeks to anticipate the future behaviour of market participants and their likely trading patterns. By understanding how other participants might trade and the potential impact of their decisions, DCM can proactively position itself to benefit from these dynamics and implement behavioural and relative value strategies. DCM’s scientific approach towards asset management is well suited to trading liquid markets, such as futures, for which data is abundant.

DCM manages a discreet number of funds and segregated mandates on behalf of institutional clients in Europe and the US, of which some are themselves experts in algorithmic trading. DCM started trading its main fund called Diversified Alpha over eight years ago and has steadily grown its client base ever since through consistent client service and a commitment to transparency. DCM strategically targets specific inefficiencies, such assets perceived to be either undervalued or overvalued, with a view to generating alpha and long term, uncorrelated results.

DCM’s blend of research, forward-looking approach, rigorous execution, and client service position the firm as a leader in the alternative investment landscape and exemplify the very core values of this award.

CFI.co extends its congratulations to DCM Systematic on the 2024 award Best Alternative Investment Strategy (Switzerland).


Région Île-de-France: Best in Class Bond lssuer Global 2024

Région Île-de-France has established a commanding presence in the realm of green and sustainable financing, and the judging panel applauds this winner for demonstrating a pioneering commitment to environmentally conscious and socially responsible investment practices. Région Île-de-France plays a central role in promoting responsible financing and harmonising practices across European regions. lt has a clear and determined focus on green finance and adheres to European green taxonomy criteria. Région Île-de-France's robust green and sustainable bond framework has contributed to its extraordinary success in attracting investors and issuing bonds. In 2024, it launched an €800 million bond issue under its green, social, and sustainable framework, yielding 3.222 percent, marking its most significant bond issuance to date. This transaction drew interest from 87 investors across 12 countries, underscoring the Region's quality offering and unmistakable financial strength. The region's financial ratios remain solid, with a debt-payback ratio of 6 years and a 26 percent gross savings forecast, which indicates prudent financial management. The judging panel points out that, "The Region's commitment to sustainable practices is reinforced by its continued pursuit of innovative solutions in green and socially responsible finance." The panel aise commended the publication of annual reports detailing the allocation and impact of its green loans, as well as the establishment of a Sustainable Finance Committee. Through its green bond framework, Région Île-de-France demonstrates an exemplary position in the sustainable finance sector, earning it the 2024 award Best in Class Bond lssuer (Global).


Région Île-de-France: Best Green Bond Thought Leadership Team Global 2024

Région Île-de-France has established a profound and impressive presence in the green bond sector, focusing on advancing sustainable finance practices globally. The region's leadership in green finance is underscored by its role as lead partner for the European "lnterreg" programme, spearheading the GREENGOV project to improve governance and financing for socially responsible investments. The region's commitment to sustainability is further demonstrated by its extensive issuance of green and sustainability bonds, with 12 public bonds issued since 2012, totalling €6.5 billion. In 2023, 91% of the region's outstanding debt is green and sustainable borrowings. The region's green bond framework, updated in March 2021, is regarded as best in class, and already largely aligned with the European principles of green taxonomy. This rigorous approach to sustainable finance has attracted strong investor interest, as evidenced by the successful launch of an €800 million bond issue in January 2024. The issuance garnered orders from 87 investors across 12 countries, showcasing the region's widespread appeal and its strong financial credentials. The transaction's success reflects the quality of the region's financial strength and its sustained commitment to green finance. Furthermore, Région Île-de-France's focus on robust impact assessment and comprehensive reporting reinforces its position as a leader in sustainable finance. The expost impact report project, in collaboration with an auditing firm, aims to evaluate the region's green investments' medium-to-long-term effects, providing transparency and accountability to investors. These efforts culminate in the region's recognition in 2024 as Best Green Bond Thought Leadership Team (Global).


InfraCredit: Best ESG Infrastructure Finance Solutions West Africa 2024

InfraCredit has emerged as a pivotal entity in West Africa, providing innovative financial solutions that deeply intertwine with ESG (Environmental, Social, and Governance) standards, thus enabling a sustainable future. Established as a specialised credit enhancement facility, its primary mission is to bridge the gap between perceived risk and actual risk, facilitating access to long-term, local currency finance for infrastructure projects. This strategic approach not only mitigates currency and macroeconomic volatility, but also champions financial inclusion by enabling first-time borrowers to access capital markets. InfraCredit's groundbreaking work has led to the issuance of green bonds in the capital markets, showcasing its commitment to sustainable finance. The organisation's strategy is underpinned by a clean energy transition roadmap, aligning infrastructure development with climate goals and promoting green growth. This has been achieved through innovation, such as blended finance tools, which enhance risk-sharing and support underserved communities with renewable energy access. Furthermore, InfraCredit has fostered partnerships with key development players, including the UK's Foreign, Commonwealth & Development Office (FCDO), to amplify its impact. The organisation's governance model is exemplary, providing a strong foundation for achieving environmental and social outcomes. InfraCredit's dedication to enhancing financial markets, driving environmental sustainability, and promoting social inclusion through high ESG standards has established a formidable and truly impressive presence in the industry. A testament to its pivotal role in shaping a sustainable and inclusive future, congratulations go to InfraCredit on its 2024 award Best ESG Infrastructure Finance Solutions (West Africa).


Zaggle: Best Digital Expense Management Platform India 2024

Zaggle, one of India's leading FinTech innovators, has been transforming the way businesses manage spending. With some 300+ employees, 3 network partners, 3 million users and 3,000 enterprise customers, this company has issued 50 million pre-paid cards since its establishment. The award panel cited Zaggle's user-centric platforms which seamlessly integrate expense tracking, the prepaid cards, and robust analytics tools as class leading.  Its customised solutions cater to the needs of diverse businesses, streamlining workflows and empowering organisations to make data-driven financial decisions while ensuring transparency and monitoring ESG factors. Zaggle's focus on innovation is evident in an ever-evolving suite of features, designed to enhance efficiency and transparency. The company's strong market position and dedication to customer satisfaction has solidified its winning status in India's competitive FinTech landscape. Zaggle is working with 11 Indian banks and looks set to expand the offer to global markets with up to 50 percent growth expected this year. The team has consistently under-promised and over-delivered to clients and the CFI.co judging panel has little doubt that Zaggle will become a major force in the global market over the coming years. The company's dedication to continuous innovation, coupled with a rapidly growing market presence, positions Zaggle at the forefront of India's FinTech landscape.  This well-deserved award underscores Zaggle's commitment to revolutionising the way businesses manage their expenses. The panel has absolutely no hesitation in declaring Zaggle as winner of the 2024 award Best Digital Expense Management Platform (India).


Bedrock Group: Best Investment Portfolio Manager United Kingdom 2024

Bedrock Group has carved out a distinct niche in the investment management industry through its dedication to providing bespoke solutions for clients ranging from high-net-worth individuals to institutional investors. Its investment philosophy is centred on understanding that everyone sees wealth differently. At the centre of how they work with families is helping them to explore the different forms of capital, and helping clients and their families to understand the purpose behind wealth so they can achieve both their shared financial and nonfinancial goals. Bedrock Group’s team comprises of seasoned professionals across offices in London, Geneva, and Monaco with extensive expertise in global financial markets, enabling the company to offer a diverse array of investment solutions, including equities, fixed income, and alternative investments, to create resilient portfolios capable of withstanding market fluctuations. The company's commitment to client satisfaction is reflected in its transparent communication and comprehensive reporting, which keeps clients informed about their investment performance and broader market trends. Bedrock Group's focus on risk management is central to its strategy, with rigorous analysis and ongoing monitoring ensuring that portfolios are optimised for both growth and stability. The firm's emphasis on ethical investing and sustainable practices aligns with the growing demand for responsible investment strategies, reinforcing Bedrock Group's reputation as a socially conscious industry leader. Additionally, the company's adaptability to evolving market conditions and its embrace of cutting-edge technologies, such as artificial intelligence and data analytics, allow Bedrock Group to stay ahead of industry trends and offer innovative solutions to clients. This forward-thinking approach has earned the company a loyal clientele and widespread recognition within the financial sector. Bedrock Group is confirmed as 2024 winner of the award Best Investment Portfolio Manager (United Kingdom).


QNB ALAHLI: Best SME Bank and Best Retail Bank Egypt 2024

Digital innovator QNB ALAHLI is Egypt’s second-largest private sector bank. As an integral part of the QNB group, which ranks among the largest financial institutions in the Middle East and Africa, the bank levers the expertise and reach of its parent company to accelerate financial inclusion and prosperity throughout the country. Retail clients rely on QNB ALAHLI’s comprehensive suite of services and products to make the most of their money. In addition to life insurance, it offers a range of checking and savings accounts as well as loans and credit facilities. The bank partners with Visa to issue debit cards, credit cards as well as prepaid cards and wristbands. It has developed programmes designed to encourage entrepreneurship and support women’s financial independence. QNB ALAHLI’s Hayat programme bundles banking products and non-financial services to help women take control of their finances, build business skills and provide for their families. The programme offers a maternity break for up to three months of postponed loan instalments and free insurance coverage against breast cancer. Professionals appreciate the bank’s strong SME offering, which entails various electronic banking avenues, payments processing, payroll management, leasing and factoring. The bank’s Nilepreneurs programme connects young innovators with the resources needed to transform aspirations into reality, including feasibility studies, financial analyses, licensing assistance and networking opportunities. The CFI.co judging panel congratulates QNB ALAHLI — a repeat programme winner — on claiming the 2024 awards for Best SME Bank and Best Retail Bank (Egypt).


GTBank Kenya: Best Business Banking Partner Kenya 2024

GTBank Kenya exemplifies innovation and customer centricity, setting high standards in banking. With a robust digital banking platform, GTBank provides cutting-edge solutions that facilitate seamless financial transactions for all businesses. Its mobile wallet feature allows customers to manage their finances with ease, while the corporate banking channel offers mortgage advice and ensures a holistic approach to financial management. The bank's collaboration with finance and digital programmes empowers companies to scale, leveraging technology to streamline operations and enhance efficiency. Professionalism permeates GTBank’s corporate culture, and strong client partnerships are prioritised to ensure comprehensive financial solutions. The bank has a reputation for building enduring relationships and providing value-added services that address financial challenges. Furthermore, GTBank Kenya actively explores new opportunities to expand its product range, creating a bespoke offering that addresses the evolving demands of a rapidly growing market. The bank is firmly committed to supporting Kenya's young demographic. By offering employment and grooming young graduates through education initiatives, GTBank is laying a solid foundation for future business leaders. Its CSR initiatives focus on promoting financial literacy and social empowerment and help build resilient communities across the country. GTBank Kenya recognises the importance of aligning its business objectives with the broader societal goals of economic development and digital transformation, positioning the bank at the forefront of business banking. The CFI.co Judging Panel congratulates GTBank Kenya on winning the 2024 award for Best Business Banking Partner (Kenya).


Ascend Elements: Sustainable Supply Chain Pioneer Global 2024

Ascend Elements is a trailblazer in the battery industry, pivotal to the global energy transition. The company addresses a significant challenge in battery materials production: the high carbon footprint associated with traditional manufacturing methods. Ascend Elements has developed a proprietary technology that transforms spent lithium-ion batteries into engineered cathode materials containing critical metals such as nickel, cobalt, and lithium. This innovation not only reduces the need for mining new resources but also lowers carbon emissions significantly. By efficiently harvesting and reprocessing these materials, Ascend Elements ensures a sustainable supply chain, contributing to a circular economy. The company, headquartered in Massachusetts, has operational facilities in Georgia and Kentucky, with plans to expand into Europe, starting with a facility in Poland. This expansion demonstrates its commitment to global sustainability efforts and its capability to compete with the largest battery material companies worldwide. Ascend Elements’ process is poised to revolutionise the industry by providing a low-cost, environmentally friendly solution for battery production, crucial for the future of electric vehicles and renewable energy storage. The big benefit from its efficient process is the reduction of carbon emissions of battery materials by 49 percent today, with a target of 90 percent by 2030. This significant reduction underlines an innovative approach and environmental responsibility. Furthermore, a focus on creating a circular economy highlights potential for long-term environmental benefits and cost savings, making a lasting impact. The CFI.co Judging Panel congratulates Ascend Elements on winning the 2024 award for Sustainable Supply Chain Pioneer (Global).


Sun Global Investments Limited: Emerging Markets Expansion Excellence UK 2024

Sun Global Investments Limited, headquartered in London with an affiliate office in Dubai, has been a pioneering force in the financial sector since its establishment in 2008. Authorised and regulated by the FCA in the UK, the firm leverages its deep understanding of emerging markets to provide tailored financial solutions to its client base. With a focus on client-centricity, Sun Global Investments excels in its Investment Advisory, Securities Trading, and Corporate Finance businesses, each of which have a close nexus to emerging markets. The firm’s unique expertise allows it to bridge the gap between the demand for capital from emerging market issuers / borrowers and the supply from western market-based investor pockets, thereby fostering economic convergence. Its Corporate Finance division plays a pivotal role in arranging funding for clients in emerging market jurisdictions such as Sub-Saharan Africa and Asia, connecting them with developmental institutions, impact investors, asset managers, credit and private equity funds, sovereign institutions, banks and family office investors. The firm’s innovative approach includes both public bond issuances as well as private credit /equity transactions, adapting to the evolving needs of its clients. Sun Global Investments has a strong track record in supporting sectors such as financial inclusion, climate change, manufacturing, and agricultural sustainability, which are critical to the development of emerging economies. The firm’s strategic initiatives have not only facilitated substantial funding for clients but also introduced new investors to these markets, thereby contributing to their growth and stability. Its ability to navigate complex financial landscapes and deliver customised solutions highlights an exceptionally strong commitment to emerging markets. The CFI.co Judging Panel congratulates Sun Global Investments Limited on winning the 2024 award for Emerging Markets Expansion Excellence (UK).


HyperPay: Outstanding Contribution to Payment Integration MENA 2024

HyperPay is revolutionising payment integration across the MENA region with innovative solutions to meet the needs of local markets. Established initially as Gate2Play, the company focused on facilitating payment services for gaming merchants entering the region. Recognising a broader market need, HyperPay rebranded and expanded its services, integrating cutting-edge technology to support e-commerce growth and ensure a seamless digital payment experience. In 2014, HyperPay entered the Saudi market, partnering with major financial institutions to offer comprehensive payment solutions. The company’s innovative strategy included white labelling its technology, allowing banks to present HyperPay's advanced payment gateway under their own brand names. This approach enhanced customer trust, reduced attrition, and solidified the company’s market presence. HyperPay's expertise in regional market dynamics, combined with a commitment to continuous innovation, has made it a pivotal player in MENA’s digital transformation. From enabling real-time payments for gig economy workers to providing advanced solutions for large enterprises, HyperPay has contributed significantly to the region's shift towards a cashless society. The company’s services have facilitated substantial growth in the e-commerce sector, improving transaction success rates and enhancing customer experience. Today, HyperPay collaborates with numerous financial institutions across Saudi Arabia, UAE, Jordan, Egypt, and beyond, ensuring that local merchants have access to the latest technology. By focusing on B2B solutions and leveraging regional knowledge, HyperPay leads in providing tailored financial tech services. The CFI.co Judging Panel congratulates HyperPay on winning the 2024 award for Outstanding Contribution to Payment Integration (MENA).


Denison Consulting: Best Organisational Culture Transformation Team US 2024

Denison Consulting stands as a paragon of innovation and excellence in fostering organisational culture and performance transformation. According to the CFI.co judging panel, “By leveraging cutting-edge artificial intelligence and data analytics, Denison Consulting has distinguished itself and offers unparalleled insights into organisational health and the dynamics of cultural change.” Its methodology, deeply rooted in data-driven analysis, enables organisations to understand their current cultural landscape, pinpointing areas of strength and opportunities for growth. This approach, applauded by the panel, is fundamentally different from traditional consulting practices, as it prioritises the insight of the employees, recognising them as the bedrock of any successful transformation. Denison Consulting’s proprietary AI and analytics tools have streamlined the process of gathering and interpreting vast amounts of unstructured data, transforming them into actionable insights. This not only accelerates the pace of change, but also enhances the precision and relevance of recommendations, tailoring them to the unique context of each organisation. Furthermore, Denison Consulting’s emphasis on benchmarking against historical data and industry standards provides clients with a clear, objective view of their standing in relation to peers, guiding strategic decisions and interventions. Its success is not merely measured by short-term engagement metrics, but by the sustainable alignment of culture with organisational strategy and goals, driving long-term performance and innovation. Denison Consulting has demonstrated a formidable and truly impressive presence in the field of organisational culture and lasting performance transformation, embodying the essence and ambition of the granted award Best Organisational Culture Transformation Team (US).


RBC Caribbean Banking: Best Digital Banking Services Caribbean 2024

RBC Caribbean Banking (‘RBC’) has firmly established itself as a leader in the digital banking space within the Caribbean. With a strategic approach that combines technological innovation and a deep understanding of regional nuances, RBC has tailored its services to meet the diverse needs of clients. Recognising the high digital adoption rates across the Caribbean, RBC launched mobile optimized web access as well as its mobile banking app to cater to Android and iOS users, allowing consistent, convenient access across devices, no matter what customers prefer. The bank’s commitment to security is evident through comprehensive measures, including embedded two-factor authentication and biometric login capabilities, which foster trust and ease of use. By addressing the unique challenges of the region, such as varied economic conditions and infrastructure limitations, RBC has provided vital banking services to remote and underserved areas. Additionally, the bank’s focus on reducing friction through education and awareness campaigns has significantly boosted digital adoption rates. The seamless integration of services across multiple devices has resonated well, evidenced by a steady increase in active digital banking users, now reaching approximately 180,000 monthly. Furthermore, RBC has seen substantial growth in digital transactions, with a high percentage of bill payments and wire transfers conducted through its platform, indicating a significant shift in customer behaviour towards digital solutions. RBC's holistic approach extends beyond digital banking, enhancing overall customer experience through continuous updates to its website and mobile-friendly content. The CFI.co Judging Panel congratulates RBC Caribbean Banking on winning the 2024 award for Best Digital Banking Services (Caribbean).


Raiffeisen Bank International: Best Structured Products Bank CEE 2024

Raiffeisen Bank International (RBI) has firmly established itself as a leader in Central and Eastern Europe (CEE), coordinated from its head office in Austria. RBI’s outstanding and broad market coverage has propelled the bank to a record year, marked by the highest volume in its history and a remarkable 36 percent increase. The bank excels not only in issuing structured bonds but also in providing comprehensive financial education, offering training for over 200 senior managers in local languages. This localised approach ensures that RBI remains closely connected to its markets, allowing for swift and effective responses to change. RBI’s commitment is evident through its extensive capital protection initiatives on the Warsaw Stock Exchange and a broad range of offerings in Slovakia and the Czech Republic. In Poland, RBI’s integration with the Polish Stock Exchange, offering services in local currency, underscores adaptability and market-specific expertise. Additionally, the bank runs an extensive webinar programme, further solidifying its role as thought leader and educator in the financial sector. RBI’s deep understanding of local languages and cultures across its operational regions enhances its ability to provide tailored financial solutions and maintain close relationships with its clientele. The bank’s proactive approach and innovation significantly contribute to its success. The CFI.co Judging Panel congratulates Raiffeisen Bank International on winning the 2024 award for Best Structured Products Bank (CEE).